I Spy
One franchisee uncovers hidden potential in a private-eye business.
Private investigation requires more than just a slight step and
a keen eye, or so David Wilson has discovered since opening his
Lyons & Wolivar Investigations franchise in November 2003. As a
franchisee, Wilson's days are intense with cases to crack, but
murders and bank robberies are not among the offenses. Instead,
specializing in insurance and workers' compensation fraud cases
keeps his team of five private investigators on their toes. They
cover the Nashville/Memphis, Tennessee, territory by hiding in
cars, following suspects and interviewing co-workers-anything it
takes to determine whether a suspect has committed fraud. While the investigation work can be exciting and suspenseful,
Wilson prefers to take care of the equally important
behind-the-scenes tasks. He schedules caseloads, checks in with his
employees, and markets his franchise. He also compiles and
summarizes reports to send to the insurance carriers and
third-party administrators that hire him. "Private
investigators will sit in the back of a car when it's 100
degrees outside; but [they've] got to sit there because, if
something does happen, [they] need to get it," says Wilson,
37. He respects the work his private investigators do but admits,
"That doesn't appeal to me. Having and developing a
business like this and getting in on the front end of something
with a lot of potential [does]." Though much of Wilson's work is undercover, his satisfaction
isn't. Not only has he fulfilled his entrepreneurial dream of
investing in his own venture, but he is also doing his part to
fight the costly problem of workers' comp and insurance fraud.
"There are obvious situations where you know people
shouldn't be receiving benefits," he says. "Just the
fact that [we're] able to stop a few, and we're all doing
that together, we're going to make a dent. It's a very
viable enterprise for the future." Content Continues Below
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