Sales

Grant Cardone on How to Hire Top Sales Talent
Sales

Grant Cardone on How to Hire Top Sales Talent

Small companies often can hire great sales pros if they commit to competing for them in the job market, the sales training expert says.
Why Facebook's Friends May Fade
Customer Service

Why Facebook's Friends May Fade

While its customer satisfaction score jumped by 3 percent in 2011, Facebook continues to disappoint the masses.
Harry Potter By the Numbers
Marketing Ideas

Harry Potter By the Numbers

With the final movie installment only hours away, we break down some of the most interesting numbers associated with the epic franchise.
Guy Kawasaki on Gaining Customer Trust
Tips from Experts

Guy Kawasaki on Gaining Customer Trust

The venture capitalist and business author shares tips on customer service.
Employees Get Performance Reviews, Why Not Customers?
Sales Techniques

Employees Get Performance Reviews, Why Not Customers?

Sharing your data in an annual meeting can be a good way to build stronger relationships with customers and increase sales.
John Jantsch on the Value of Business Referrals
Tips from Experts

John Jantsch on the Value of Business Referrals

The small-business expert talks about his new book 'The Referral Engine.'
Insights: What Makes a Great Handshake
Tips from Experts

Insights: What Makes a Great Handshake

Business guru Guy Kawasaki talks about the basis of a winning handshake in business.
Seven Tips for Selling to Big Businesses
Marketing

Seven Tips for Selling to Big Businesses

Many small businesses make blunders in trying to sell to Fortune 500. Here's how to land a big account from the other side of the negotiating table:
New York Businesses Expect Sales Boost on Gay Marriage News
Sales Techniques

New York Businesses Expect Sales Boost on Gay Marriage News

Here, one entrepreneur offers management tips for when sales climb unexpectedly.
The Turnaround King's Plan to Save Your Business
Marketing

The Turnaround King's Plan to Save Your Business

Here's how Grant Cardone of the new reality-TV show the 'Turnaround King' ramps up sales at floundering businesses.
Insights: How to Enchant Customers
Customer Service

Insights: How to Enchant Customers

Guy Kawasaki, author of 'Enchantment,' talks about how to turn customers into fans.
Gary Vaynerchuk on What Caring Looks Like to Customers
Customer Service

Gary Vaynerchuk on What Caring Looks Like to Customers

The entrepreneur and social media guru talks about the need for transparency in business with Bryan Ellliott for 'Behind the Brand.'
Insights: How to Improve Customer Service
Customer Service

Insights: How to Improve Customer Service

Celebrated author Guy Kawasaki offers advice on creating a better customer experience.
How Entrepreneurs Can Conquer Fear of Selling
Sales

How Entrepreneurs Can Conquer Fear of Selling

These tips can help get you back on the street and landing sales.
Three Ways to Raise Prices Without Losing Customers
Sales Techniques

Three Ways to Raise Prices Without Losing Customers

Charging more for your products and services can be easier than you think.
John Jantsch on How to Get More and Better Referrals
Finding Prospects

John Jantsch on How to Get More and Better Referrals

The author of 'Duct Tape Marketing' talks about his book 'The Referral Engine.' (15:38)
How to Create Online Videos That Can Lead to More Sales
Finding Prospects

How to Create Online Videos That Can Lead to More Sales

Most customers want to see a product in use before they buy it. Posting demos on your web site can generate more traffic -- and conversions.
The Most Overlooked Market for Small Business
Marketing

The Most Overlooked Market for Small Business

Small businesses don't often think of big businesses as possible clients. But for those that do, here's a new online tool that's designed to help entrepreneurs make big-biz sales.
When You're Hungry for Sales, Consider These Lead-Gen Tools
Finding Prospects

When You're Hungry for Sales, Consider These Lead-Gen Tools

If you're looking for leads en masse, this survey of four services can help you choose the one that's best for your business
Why Your Company Isn't Making More Money
Marketing

Why Your Company Isn't Making More Money

To take your "B" company to the next level, having "A" players on your sales team is a must.
Guy Kawasaki on the Art of Enchantment
Customer Service

Guy Kawasaki on the Art of Enchantment

The business guru shares his views on how to be really winning.
Marketing Without the ZIP
Finding Prospects

Marketing Without the ZIP

A California ruling makes it illegal to collect customer ZIP codes in-store. Time to find more innovative ways to collect data on your customers.
A Better Business Plan Can Lead to New Customers
Your Business Plan

A Better Business Plan Can Lead to New Customers

These four steps can help get you on your way to enhancing and expanding your client base.
Selecting a Provider to Score Your Leads
Finding Customers

Selecting a Provider to Score Your Leads

Here is a comparison of four marketing tools aimed at helping you score leads.
How to Expand a Contact Database to Find More Customers
Finding Prospects

How to Expand a Contact Database to Find More Customers

Consider these tips for building a robust contact list on a budget.
Raising Cash from Customers to Fund Growth
Self-Financing

Raising Cash from Customers to Fund Growth

How a small Pittsburgh company uses presales to source expansion capital.
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