It's hard enough telling a single mom who's been loyal to
your company for years that you hiked her health-insurance contribution.
It's even harder when you know the blow will push her over the
financial edge. Factor in your place of work--a medical clinic--and the
task becomes downright arduous.
So say the managers of Federal Healthcare, a family-practice clinic
in Denver where relentless increases in health-insurance premiums are
taking a toll on their staff. Rather than endure another punch that
neither the clinic nor the employees could afford, the group changed
companies this year, moving from their long-time carrier, Anthem Blue
Cross and Blue Shield, to United Healthcare.
"Unfortunately, loyalty to an insurance company at this time
in this market is not possible," said Bob Tulper, medical practice
management consultant. "Your loyalty has to be with your company
and what the company can afford."
But Tulper and his colleagues know: The move is merely a stop-gap.
Double-digit rate increases have plagued Colorado employers for
years, continually outpacing inflation and the national average. The
outlook for 2009 appears no better.
[ILLUSTRATION OMITTED]
With average premium increases of 10 percent to 12 percent
predicted, many employers will be forced to continue their difficult
health-insurance dance, shopping for new products, considering different
companies, digging deeper into their budgets and shifting costs to
employees already stressed by a poor economy.
And for some Colorado businesses, a legislative change that takes
effect on Jan. I could deliver a double whammy, stacking as much as a 25
percent increase on top of their annual premium hike, brokers say.
"Unless the carriers adjust their rates, some of our clients
could be looking at 40 percent-plus rate increases," said Denise
Dougherty of Taggart Insurance in Boulder.
The change comes out of House Bill 1355 and prevents carriers from
using employees' health status and claims experience to cut deals
for small businesses with good records. Carriers can still use other
factors in setting rates, such as age, tobacco use and geographic
location of the company.
That "healthy-group" discount saved money for about 60
percent of small businesses, said Ed Regalado of the Gemini Group in
Denver. Regalado predicts that as carriers continue to set their 2009
rates in the next couple of months, "You are going to hear a lot of
people crying."
The intent of the bill was to create fairness in the group
health-insurance industry and halt high premiums imposed on companies
with chronically ill employees.
"Socially, that's the right thing to do," said Gary
Meyers of MeyersDining in Boulder, who said he's neutral on the
bill. "If your rates prior to this were based on an unhealthy
status, your rates could potentially go down," Meyers said.
Sponsors also hope the bill will save money, said Marcy Morrison,
the state's insurance commissioner. "Medical underwriting is
expensive. When your agent comes to your small business and then
examines the health status of each individual however many times, that
takes time."
Right now, a company of five employees with one dependent who has
asthma, for instance, can be priced out of the market, said Tony
Gagliardi, state director of the National Federation of Independent
Business. That's reality and the reason 67 percent of his 7,500
Colorado members support not using health status or claims history
anymore, Gagliardi said.
When these ratings factors were first allowed in 2003, insurance
companies said their addition would control costs and attract more
carriers. "Those claims were unfounded," Gagliardi said,
pointing to a persistent rise in premiums since, with "only
two" carriers moving into the state.
Now some in the industry warn the transition back might push
carriers out and create disaster in the group market. Brokers say an
already growing interest in self-funded plans might explode, as healthy
groups seek to skirt the law and gain lower rates.
"It doesn't take a genius to figure out what will
happen," Meyers said. "If you move all the low risks into a
self-funded market, then you are left with a very high-risk pool. Those
premiums are going to go up substantially."
Not everyone agrees, saying no one can forecast the aftermath of
the legislation. The Colorado Division of Insurance will monitor the
effects of the bill for two years and report back to the Legislature in
2011.
Meanwhile, employers must look for other ways to curtail costs.
"It's time to think outside the box," Gagliardi said.
COLORADO SMALL GROUP PLANS
(As of Dec. 31, 2007)
Standard 4 percent
Multi-option 4 percent
Basic 5 percent
HSA 15 percent
All other 72 percent
Colorado Division of Insurance
COLORADO SMALL GROUP MARKET PLAN TYPES
(As of Dec. 31, 2007)
Indemnity 1 percent
Multi-option 4 percent
HMO 33 percent
PPO 62 percent
Colorado Division of Insurance
TOP 10 SMALL GROUP CARRIERS IN COLORADO
(By covered lives as of Dec. 31, 2007, total represents
97 percent of small-group covered lives.)
Kaiser Foundation Health Plan of Colorado 83,176
United Healthcare Insurance Co 80,808
Anthem Blue Cross Blue Shield 70,216
Rocky Mountain HMO 25,196
Humana Insurance Co 23,293
Aetna Life Insurance Co 19,099
PacifiCare Life Assurance Co 17,464
Rocky Mountain
Healthcare Options 16,340
Guardian Life Insurance Co of America 5,346
John Alden Life Insurance Co 3,649
Colorado Division of Insurance
A NEW PLAN
Health Savings Accounts continue grabbing their share of the
market, as employers search for innovative ways to curb rising rates.
Coupled with high-deductible health plans, HSAs were designed by
Congress in 2003 to allow people a tax-free means of saving for future
medical costs.
More than 6.1 million Americans are covered by HSA-eligible
insurance plans, a 35-percent increase from the previous year, according
to a census released this spring by America's Health Insurance
Plans.
With Colorado's history of enduring the biggest rate hikes in
the country, it's no surprise that it was in the top five for HSA
enrollment, said Dennis Triplett, president of UMB Healthcare Services.
Minnesota ranked first with 9.2 percent, followed by Louisiana (9
percent), Washington, D.C. (8.7 percent), Vermont, (7.5 percent) and
Colorado (7.1 percent).
"It stands to reason that employers are going to be looking
for ways to mitigate cost increases," Triplett said.
HSAs are attractive to employers partly because cost gets shifted
to the employee. The plans were also designed to encourage employees to
take better care of themselves and to be better health-care consumers,
Meyers said.
Rather than paying high premiums for insurance that possibly goes
unneeded, employees have lower premiums with high deductibles. Most
plans include some preventive-care coverage, but other claims are not
paid until a deductible is reached. That deductible can be as high as
$2,900 for singles and $5,800 for families.
Meanwhile, employees and employers can make tax-free contributions
to the HSA to use toward the deductible. If it's not used, the
money and its tax-free earnings stay with the employees, even if they
leave the company.
The plans are more popular with younger people, who tend to have
fewer medical costs and have years ahead to build their accounts.
"This has the ability of changing the health-care cost
dynamics," Triplett said.
Most people don't realize the true cost of health care because
of HMOs and copays, he said. An HMO patient can go to a Harvard-trained
medical doctor, who employs nurses and owns expensive medical equipment,
and pay $20, he said. "That's less than the cost of a
haircut."
With HSAs, patients are more likely to question the need for a
procedure or demand a generic drug option, reining in runaway
health-care spending, he said.
Some health-account critics fear the plans can discourage people,
who might focus more on saving their money, from getting much-needed
health care. Triplett calls the fears unfounded and cites a recent study
by Cigna HealthCare.
The two-year study focused on 110,000 people with HSAs or HRAs
(Health Reimbursement Arrangements) and found that they were receiving
14 percent more preventive-care visits by the second year than those in
traditional coverage. This study also found that pharmacy costs were 6
percent lower for the HSA/HRA group.
A clearer problem with the high-deductible plans is that they can
be cost-prohibitive for many, Meyers said.
"I think it's really steep," he said. "If you
have people living on a relatively tight budget, especially with
everything else going on in the economy right now, these really high
deductibles can be difficult."
The cost savings from the supposed lower premiums is also not as
great as when the products were first introduced, Dougherty said.
"We're not putting in as many as we have in the past."
But carriers are still reporting HSA enrollment increases. In the
first five months of this year, HSAs have accounted for 40 percent of
sales for Anthem, said John Martie, president and general manager. At
Rocky Mountain Health Plans, the increase has been steady--about 160
percent since 2005, said John Hopkins, president and CEO.
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