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Customer Loyalty and Retention

How Your Business Can Build Customer Loyalty -- and Profits

How Your Business Can Build Customer Loyalty -- and Profits

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Better customer service can cultivate a more profitable business. Here are a few tips for building customer loyalty.
Seven Tips for Building Customer Loyalty

Seven Tips for Building Customer Loyalty

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Treat returning customers right and they'll return the favor.
What's Behind Products That Customers Fall in Love With

What's Behind Products That Customers Fall in Love With

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You don't want customers to just buy your product--you want them to get emotional about it.
January 25, 2011 in Customer Loyalty and Retention
Four Steps to Launching a Loyalty Program

Four Steps to Launching a Loyalty Program

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Structured programs can help you grow your business, retain customers and trump the competition.
December 10, 2010 in Customer Loyalty and Retention
Review: Capsule, CRM for Small Business

Review: Capsule, CRM for Small Business

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The pros and cons of an online tool that focuses on managing the sales pipeline.
December 7, 2010 in Customer Loyalty and Retention
Marketing a Seasonal Business All Year 'Round

Marketing a Seasonal Business All Year 'Round

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Make fall a fruitful time even if your business runs hot and cold.
October 14, 2010 in Customer Loyalty and Retention
Loyalty Marketing in Action

Loyalty Marketing in Action

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What you can learn from Neiman Marcus' loyalty program
August 19, 2010 in Customer Loyalty and Retention

The Art of Feel-Good Loyalty Incentives

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Reward your customers -- they'll reward you with repeat business.

Six Ways to Create a Memorable Customer Experience

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The devil is in the details--are you paying attention to the 'little things?'

What's in It for Me?

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Five steps to creating a customer-focused experience that will set you apart from the crowd.

Five Ways to Show Customers You Care

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Show them love year-round, and they'll return the favor.
February 25, 2010 in Customer Loyalty and Retention
Ari Newman, Founder and President of FiltrboxPlay Video

Ari Newman, Founder and President of Filtrbox (Video)

Ari Newman discusses how his service enables businesses to better engage with their customers.
January 8, 2010 in Customer Loyalty and Retention

Focus on Core Customers

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Be committed to them, and they'll deliver new clients to you.
October 21, 2009 in Customer Loyalty and Retention

How to Create Vocal Brand Advocates

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7 steps to a successful advertising campaign
August 12, 2009 in Customer Loyalty and Retention

Test Your Customer IQ

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Kick off 2008 with the latest info on American consumers. You'll find helpful tips and insights into the minds of your customers with this fun quiz.
January 24, 2008 in Customer Loyalty and Retention

Building Repeat Business from Day 1

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10 tips to ensure your new business venture will have the repeat customers it needs to survive.

The Cost of Customer Loyalty

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When Paige's favorite local coffee shop made a few too many changes, it forced customers away. How can you avoid this same mistake?

5 Tips for Building a Rewards Program

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An effective rewards program keeps customers coming back. Here are 5 essential tips for building your program--and your sales.

Rewarding Loyal Customers

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Build your own customer rewards program by following these five tips from a marketing expert.

How to Land New Clients Fast

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You've just launched your business, but without clients it's going nowhere fast. Use these nine tips to reel them in.
January 17, 2005 in Customer Loyalty and Retention

7 Relationship-Building Strategies for Your Business

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Try these tactics to get customers to think of your company first.
January 5, 2004 in Customer Loyalty and Retention

Give Customers an Experience to Remember

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Stop focusing on what your product or service does. Instead, emphasize what customers will get out of buying from you.

Getting Customer Referrals

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Persuading your customers to refer you to their friends isn't as hard as you think.
February 1, 2003 in Customer Loyalty and Retention

Building Customer Relationships

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Increase your sales through better relationships with your existing customers.
January 1, 2001 in Customer Loyalty and Retention
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