Growth Strategies

5 Customer Service Tips to Avoid Scrooge-Like Behavior
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5 Customer Service Tips to Avoid Scrooge-Like Behavior

This time of year means more business, which also means more frustrated customers.
Has Your Company's Charitable Giving Become an Empty Ritual?
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Has Your Company's Charitable Giving Become an Empty Ritual?

Contributing to the community can energize employees and build ties in a myriad of directions.
5 Tactics for Checking for That Elusive Cultural Fit
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5 Tactics for Checking for That Elusive Cultural Fit

The new buzzword in hiring might seem like a gray area to some employers. Try to define the term for your company and assess it in these concrete ways.
In Ecommerce Push, Tumblr Adds 'Buy,' 'Browse' Buttons
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In Ecommerce Push, Tumblr Adds 'Buy,' 'Browse' Buttons

The growing social platform has added action buttons to posts from four partners, including Etsy and Kickstarter.
Have a Burning Business Question? Ask the Expert: Tom Gimbel.
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Have a Burning Business Question? Ask the Expert: Tom Gimbel.

Our expert this month is looking to take your questions on hiring, culture, employee development and retention.
'Check' It Out: Why This Restaurant Group Began Using a Tableside Payment System
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'Check' It Out: Why This Restaurant Group Began Using a Tableside Payment System

Four Dickie Brennan's restaurants are using a new payment system, and it's a hit with customers and staff.
Need to Hire a Web Developer? A Marketing Manager? Get in Line.
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Need to Hire a Web Developer? A Marketing Manager? Get in Line.

Heading into 2015, marketing and sales talent commands the highest average pay.
The Most Important Hour of Your Life
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The Most Important Hour of Your Life

Life today is fast and full of opportunity. The complication is we think we have to do everything. The trick is figuring out what's essential.
GoldieBlox CEO: How I Went From Kickstarter to the Macy's Day Parade in Two Years.
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GoldieBlox CEO: How I Went From Kickstarter to the Macy's Day Parade in Two Years.

Debbie Sterling says that to manage her company through such tremendous growth, she had to break through her own fears.
Do You Need a Great New Idea? Stand On the Shoulders of Giants.
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Do You Need a Great New Idea? Stand On the Shoulders of Giants.

Go shopping -- not for products -- but for new concepts you could use to improve your business.
Want to Start Building Momentum for 2015? Start Your Resolutions Now.
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Want to Start Building Momentum for 2015? Start Your Resolutions Now.

Don't wait to start making positive changes in your personal and professional lives.
The Business of Urban Farming Takes Root in Detroit
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The Business of Urban Farming Takes Root in Detroit

Farmers, the original entrepreneurs, are finding a profitable niche in the vast amount of abandoned land in the Motor City.
Glide Over the Pitfalls of Becoming a Manager With These 5 Steps
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Glide Over the Pitfalls of Becoming a Manager With These 5 Steps

Here's your cheat sheet for how to become the effective supervisor in charge.
Not Just for Grandma: 6 Tips for an Unforgettable Company Holiday Card
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Not Just for Grandma: 6 Tips for an Unforgettable Company Holiday Card

Help your business stand out with a little fun and creativity.
Don't Go for Workhorses. Choose Employees United by Purpose.
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Don't Go for Workhorses. Choose Employees United by Purpose.

Why looking beyond the resume when hiring determines the path to success for a startup.
Hire Slow, Fire Fast
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Hire Slow, Fire Fast

Hiring the right employees and keeping them on board is the secret to a successful business. Find out how to do it.
7 Must-Dos Before the End of the Year
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7 Must-Dos Before the End of the Year

Finish the quarter not just profitably but thoughtfully. Review results, reset your agenda and reach for the right goals in 2015.
How Midsize Businesses Can Experiment Without Blowing Millions
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How Midsize Businesses Can Experiment Without Blowing Millions

The old adage 'too much money makes you stupid' hits especially hard in midsize companies.
Balance Fun and Productivity at the Year's End
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Balance Fun and Productivity at the Year's End

Fourth quarter is too important for everyone to just let go. Here's how to rally for results while reveling.
How to Avoid Becoming a Victim of Ageism
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How to Avoid Becoming a Victim of Ageism

No matter how old you are, as long as your skills are relevant in today's workforce, you should be safe.
The 3 Secrets to Building Successful Third-Party Partnerships
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The 3 Secrets to Building Successful Third-Party Partnerships

Sometimes the shortest path to success is not by focusing merely on internal efforts but by partnering with another business to pursue an opportunity together.
6 Ways to Stay Mentally Fit for Life
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6 Ways to Stay Mentally Fit for Life

Put yourself on a no-junk intellectual diet to spark creativity in your business.
Across the U.S., Bars Are Letting You Play Your Favorite Childhood Video Games
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Across the U.S., Bars Are Letting You Play Your Favorite Childhood Video Games

Cocktails mix with vintage video games at the newest arcades.
Richard Branson on Handling the Competition
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Richard Branson on Handling the Competition

It's all about striking the right balance between respecting your rivals and focusing on how you can beat them.
3 Ways Entrepreneurs Can Find Paid Public Speaking Engagements
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3 Ways Entrepreneurs Can Find Paid Public Speaking Engagements

Many organizations and businesses have budgets for speakers. Finding them and connecting is just like hustling for any other opportunity.
The Future of Customer Loyalty
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The Future of Customer Loyalty

Is your business ready for customer loyalty 3.0?
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