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Managing Employees

Employee Recognition: Why It Matters

Rewarding employees for a job well-done will do wonders for their performance--and your bottom line.
June 24, 2002 in Motivation and Retention

More Tips for Internal Customer Service

Satisfied employees mean satisfied customers, so here are 3 more ways to keep your employees happy.
June 10, 2002 in Motivation and Retention

On Their Own

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Give your independent thinkers space--but not enough to get lost in.
June 1, 2002 in Managing Employees

Be a Manager, Not a Police Officer

If you only jump in when employees have done something wrong, then it's time to take a closer look at your management style.
May 20, 2002 in Managing Employees

Internal Customer Service: Getting Your Organization to Work Together

Great customer service isn't just about serving the people outside your company.
May 13, 2002 in Motivation and Retention

Kids These Days

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Senior staff hopelessly out of date? Younger mentors can help them keep up.
May 1, 2002 in Managing Employees

What Happened to the Fun?

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Loosen up! It is still possible to run a company where cracking smiles and having a blast are part of the daily routine.
May 1, 2002 in Motivation and Retention

Rumor Has It.

Is the rumor mill out of control in your company? Keeping the communication lines open ought to take care of the problem.
April 22, 2002 in Managing Employees

Keep the Faithful

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Is it better to cut positions or just salaries? . . . and carry the eight . . . wait, stop calculating and think of employee morale.
April 1, 2002 in Motivation and Retention

Making Uniform Decisions

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If you need to outfit your employees, find out how to best implement a uniform program.
March 25, 2002 in Managing Employees

Keeping Your Employees Moving Forward

Of horses and carts and management: helping your employees understand what their jobs are
March 25, 2002 in Motivation and Retention

When You're the Butt of the Joke.

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Should you talk to your employees about the jokes they make about you or just let it go?
March 18, 2002 in Managing Employees

Is Asking Questions Motivational--or Just Plain Irritating?

It's OK to ask questions. But be careful not to step on any toes in the process.
February 25, 2002 in Motivation and Retention

Know Your Management Team

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Evaluating your managers from every angle can help you discover your team's flaws and put your business back on track.
February 1, 2002 in Managing Employees

Having a Positive Influence

Get employees and customers to do what you want by giving them what they want.
January 7, 2002 in Motivation and Retention

New Management

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It's your way or the highway, right? So how do you get that manager you just hired not to hit the next on-ramp?
January 1, 2002 in Managing Employees

Assessing Your Team's Inner Dwarves

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From Happy to Grumpy, each member of your team has a different personality. With the Snow White Test, you can uncover those Dwarf types and help everyone get along.
January 1, 2002 in Managing Employees

Overcoming "Security Screener Syndrome"

When jobs are repetitive and boring, they will not be done well. Have you examined your employees' job descriptions lately?
December 3, 2001 in Motivation and Retention

Retaining Employees After Layoffs

Your remaining staff is picking up the slack, but you can't afford to pay them more. So how do you keep them happy?
December 3, 2001 in Motivation and Retention

Boys Will Not Be Boys

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Lewdness and rudeness can be a mess for your business-even without mixed company.
November 1, 2001 in Managing Employees

Hold Your Fire

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You can save your company without laying off all your employees. Try these options.
October 1, 2001 in Managing Employees

Control Issues

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Is one of your employees building an empire right under your nose?
October 1, 2001 in Managing Employees

Reassuring Employees After Layoffs

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You've laid off part of your staff. Now how can you convince those remaining that your company will survive?
September 17, 2001 in Motivation and Retention

Breaking Through "Us Vs. Them"

You and your employees are a team--so make sure you're acting like one.
September 10, 2001 in Managing Employees

To Fire or Not to Fire a Problem Employee

He's brought your company to success, but he's making everyone around him miserable. What are your options?
September 3, 2001 in Managing Employees

Who Hired Pottymouth?

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Everybody's talking dirty these days. Is cursing out of control in your workplace?
September 1, 2001 in Managing Employees
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