Sales

Overcoming the Groupon Effect: How to Sell Merchants on Your Start-Up Deal Site
Finding Customers

Overcoming the Groupon Effect: How to Sell Merchants on Your Start-Up Deal Site

Faced with a glut of daily-deal sites, new entrants are having a tough time winning over merchants. Here's how to cut through the hype and build your client roster.
How to Build Trust to Pave the Road to Wealth
Customer Loyalty and Retention

How to Build Trust to Pave the Road to Wealth

Your relationship with customers is crucial to building your business, attracting profits and achieving long-term success.
5 Ways to Set a New Company Up for Success
Startup Basics

5 Ways to Set a New Company Up for Success

Making a big splash early on can set your company up for successes down the road. Here are some suggestions for giving your company the upper hand.
This Is Your Brain on Fear (Infographic)
Presentations

This Is Your Brain on Fear (Infographic)

A look at what happens inside your brain when you're afraid.
The Art of Stretching the Truth
Sales

The Art of Stretching the Truth

The Esquire guy on what to say when you have no idea what you are talking about.
How to Conquer Stage Fright and Focus on the Positive
Presentations

How to Conquer Stage Fright and Focus on the Positive

Change your state of mind -- and vanquish your fear of failure -- by asking yourself the right questions.
How Gamification Can Improve Customer Loyalty Programs
Sales Techniques

How Gamification Can Improve Customer Loyalty Programs

Expert Gabe Zichermann on how 'gamified' programs can be better than standard rewards-based strategies.
3 Ways to Build Consumer Trust
Customer Service

3 Ways to Build Consumer Trust

Grow your business by fostering your customer's trust with these tips.
6 Tips for Staying Supercharged
Productivity

6 Tips for Staying Supercharged

When running your business, sustained energy and razor sharp focus come from within, not from a caffeinated beverage or other external stimulants. Here's how to get it.
Show Customers Why They Should Trust You
Marketing

Show Customers Why They Should Trust You

Using proof can help establish strong relationships with your customers.
How Pre-Teen Entrepreneurs Cut Their Teeth in Book Publishing
Profiles

How Pre-Teen Entrepreneurs Cut Their Teeth in Book Publishing

From illustrated fantasy to business reality, see how these young treps learned stiff business lessons, care of their children's-book author dad.
Oops, My Bad! 5 Ways Your Business Can Improve by Admitting to Mistakes
Customer Service

Oops, My Bad! 5 Ways Your Business Can Improve by Admitting to Mistakes

No matter how much you try, you will make mistakes. But they can help to improve your company's effectiveness and reputation if you handle them well.
Common Google AdWords Mistakes and How to Avoid Them
Online Marketing

Common Google AdWords Mistakes and How to Avoid Them

Google AdWords can be a great sales generator, if you know how to use it.
3 Simple Ways to Use LinkedIn to Boost Sales
Social Media

3 Simple Ways to Use LinkedIn to Boost Sales

Follow these tips for transforming your LinkedIn profile into a lead generating machine.
7 Ways to Improve Pricing With a New Mix of Products
Sales

7 Ways to Improve Pricing With a New Mix of Products

Consider these ways to increase earnings margins by experimenting with your line-up.
3 New Technologies to Make Shopping More Interactive
Sales

3 New Technologies to Make Shopping More Interactive

Experts weigh in on new technologies from virtual greeters, to mirrors that give fashion advice, and touch screens loaded with information.
Why Should Your Customers Trust You?
Finding Prospects

Why Should Your Customers Trust You?

Understanding what drives a prospect's purchasing decisions -- familiarity, authority, affinity -- is key to building a successful relationship.
What You Need to Know About Pricing
Money Basics

What You Need to Know About Pricing

Before you establish a pricing strategy, understand the concepts behind ideas like neutral, penetration, skimming and value-based pricing.
6 Tech Solutions for Managing Sales Leads
Apps & Software

6 Tech Solutions for Managing Sales Leads

These tools can both generate and organize leads so you can turn prospects into profits.
5 Ways Store Colors Can Influence Shoppers
Marketing Ideas

5 Ways Store Colors Can Influence Shoppers

A look at how color matters in your retail space. It can either help to sell your products -- or irritate customers. Choose wisely.
Richard Branson on the Secret to Exceeding Customer Expectations
Customer Service

Richard Branson on the Secret to Exceeding Customer Expectations

When it comes to customer service, training front-line employees can be your power tool.
5 Sales Tips to Recharge During the Lazy Days of Summer
Tips from Experts

5 Sales Tips to Recharge During the Lazy Days of Summer

Sales pro Grant Cardone says when others go to sleep, you need to wake up. Here's his advice on how to work smarter to boost sales and gain a competitive edge.
How to Find and Win Over Comparison Shoppers
Finding Prospects

How to Find and Win Over Comparison Shoppers

Chances are, your customers are conducting pre-purchase research. Here's how to tap into that educated base.
How Rapportive Helps Businesses Manage Customer Relationships
Customer Service

How Rapportive Helps Businesses Manage Customer Relationships

The company's Gmail add-on makes for a sleek social CRM tool.
To Grow Sales, Turn Your Workplace into a Theater for Customers
Marketing Ideas

To Grow Sales, Turn Your Workplace into a Theater for Customers

Here's a marketing idea worth considering: Give your customers a front-row seat and let them watch you work.
What a Trip to LAX Taught Me About Customer Service
Customer Service

What a Trip to LAX Taught Me About Customer Service

When traveling on business, you can sometimes turn an inconvenience into valuable business insights. Here are four from a recent lousy trip.
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