Sales
3 Ways to Turn Holiday Shoppers Into Year-Round Customers
BY Lisa Girard
Exceed customer expectations through everything from great customer service to surprise gifts. How to Get Mobile 'Showrooming' Shoppers to Buy More In-Store
BY Amy Gahran
What you can do to stop losing business to customers who browse your wares in-store but buy online from someone else. Zig Ziglar and the Importance of Helping Others
BY Brian Patrick Eha
From the late Zig Ziglar's sound advice to solutions to customer-service difficulties, a sampling of our best tips of the week. The Best Way to Win Repeat Customers
BY Gary Vaynerchuk
In this special 'Ask Entrepreneur' feature, entrepreneur Gary Vaynerchuk explains why you should focus on farming instead of hunting when it comes to getting that new customer to buy again. Zig Ziglar Remembered on Social Media
BY Hiten Samtani
The transformative speaker and author on leadership died this morning at the age of 86. Here are some early reactions from the web. Shoppers Spend $5.5 Billion on Small Business Saturday
BY Cheryl Winokur Munk
Small-business owners say Black Friday and Cyber Monday did little for their bottom line, but Thanksgiving weekend sales still came in slightly better than expected. How to Stop Offering Free Advice and Make the Sale
BY Grant Cardone
In this special 'Ask Entrepreneur' feature, sales pro Grant Cardone shares insight on how consultants can close deals without giving away their expertise for free. Seven Secrets to Cold Calling Success
BY Jane Porter
Many business owners dread picking up the phone to reach potential customers or investors for the first time. Here are seven tips to overcome your fears and prepare to win. This Is Your Brain on Fear (Infographic)
A look at what happens inside your brain when you're afraid. Richard Branson on How to Build Trust
BY Richard Branson
How to win the trust of investors, future partners and suppliers. The Art of Stretching the Truth
BY Ross McCammon
The Esquire guy on what to say when you have no idea what you are talking about. How to Conquer Stage Fright and Focus on the Positive
BY Peter Meyers
Change your state of mind -- and vanquish your fear of failure -- by asking yourself the right questions.Play Video How Gamification Can Improve Customer Loyalty Programs (Video)
BY Gabe Zichermann
Expert Gabe Zichermann on how 'gamified' programs can be better than standard rewards-based strategies. 3 Ways to Build Consumer Trust
BY Nadia Goodman
Grow your business by fostering your customer's trust with these tips. Oops, My Bad! 5 Ways Your Business Can Improve by Admitting to Mistakes
BY Michael Houlihan
No matter how much you try, you will make mistakes. But they can help to improve your company's effectiveness and reputation if you handle them well. 7 Ways to Improve Pricing With a New Mix of Products
BY Mark Stiving
Consider these ways to increase earnings margins by experimenting with your line-up. 3 New Technologies to Make Shopping More Interactive
BY Lisa Girard
Experts weigh in on new technologies from virtual greeters, to mirrors that give fashion advice, and touch screens loaded with information. Why Should Your Customers Trust You?
BY Dan S. Kennedy and Matt Zagula
Understanding what drives a prospect's purchasing decisions -- familiarity, authority, affinity -- is key to building a successful relationship. Richard Branson on the Secret to Exceeding Customer Expectations
BY Richard Branson
When it comes to customer service, training front-line employees can be your power tool. 5 Sales Tips to Recharge During the Lazy Days of Summer
BY Grant Cardone
Sales pro Grant Cardone says when others go to sleep, you need to wake up. Here's his advice on how to work smarter to boost sales and gain a competitive edge. How to Find and Win Over Comparison Shoppers
BY Ann Handley
Chances are, your customers are conducting pre-purchase research. Here's how to tap into that educated base. How Rapportive Helps Businesses Manage Customer Relationships
BY Jonathan Blum and Alex Dalenberg
The company's Gmail add-on makes for a sleek social CRM tool. What a Trip to LAX Taught Me About Customer Service
BY Mikal E. Belicove
When traveling on business, you can sometimes turn an inconvenience into valuable business insights. Here are four from a recent lousy trip. Six Ideas for Finding New Sales Leads
BY Ann Handley
Don't overlook these unexpected online opportunities for prospects. Opening-Day Lessons from a Wendy's Restaurant
BY Carol Tice
Opening day should be a big event for any new restaurant or business. Here are some tips on how to make yours a good one. Kentucky Businesses Brace for NCAA Final Four Madness
BY Jason Fell
Here are three tips for how you can prepare for a sudden surge in sales.Ads by Google
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60 Second Solutions
Using Apps to Connect with Employees
It's an often overlooked strategy, but Mobile Roadie CEO Michael Schneider says businesses can use apps to communicat...
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Mark Cuban
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"I love to compete. I want to get out there and kick your ass in the business world. That is what inspires me."
Ben Kaufman
Founder, Quirky Inc.
"I'm inspired by the Empire State Building. Probably not many people know that it was built in one year and 45 days."
Alexander Mendeluk
Co-founder of SpiritHoods
"When I see people bridging the gap between the limitations that the 'real world' imposes and what they realize they can manifest."
Bret Michaels
Musician, entrepreneur
"The secret to success lies in the gap between dream and reality."
Scott Heiferman
Meetup Co-founder
"I'm more inspired by the 20-somethings who are going to change the world. They have much less respect for the status quo and are seeing the world in a fresh way, many of them."
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