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Keep Customers Coming Back for More

Offering several payment options and loyalty programs will attract customers to your business.
June 10, 2002 in Customer Service

Home Assembly: A Legitimate Business?

As with any business opportunity, proceed with caution.
June 1, 2002 in Presentations

Win 'Em Over

All's fair in love and war. Go ahead, woo your rivals' clients.
June 1, 2002 in Sales Techniques

Second Time's The Charm

Keep these points in mind when you have to renegotiate a deal.
June 1, 2002 in Negotiating

What's a Customer Worth in a Lifetime?

Calculating each customer's value will help you determine where to focus your energies.
May 28, 2002 in Sales Techniques

Creating a Chain Reaction of Sales

Don't just focus on finding any old prospect. Find the ones who will lead you to other sales prospects.
May 13, 2002 in Sales Techniques

Follow the Lead

Tired of your no-cost methods for finding leads not yielding hot prospects? Maybe it's time to pay for a sure thing.
May 1, 2002 in Finding Prospects

That's a Shocker

Are you willing to do what it takes to make your customers say "wow"?
May 1, 2002 in Sales Techniques

Believing in What You Sell

Create a sense of purpose throughout your company by building a belief system and sticking to it religiously.
April 29, 2002 in Tips from Experts

25 Super Sales Secrets

5 experts reveal the sales tips that'll help you close the deal.
April 24, 2002 in Tips from Experts

Great Customer Service Helps in Tough Times

Little things make a big difference when it comes to hanging on to customers.
April 15, 2002 in Customer Service

Prospecting From Afar

When you don't have the budget to meet sales prospects in person, how can you still wow them?
April 1, 2002 in Finding Prospects

Ever After

Will you still respect your clients in the morning?
April 1, 2002 in Customer Service

Have Your Day in Court?

Lawsuits happen-and as with any other aspect of negotiating, it's up to you to get the best deal for your business.
April 1, 2002 in Negotiating

8 Strategies of Wise Negotiators

Straight from the mouths of successful CEOs, these strategies will give you the upper hand in any negotiation.
April 1, 2002 in Negotiating

The Ins and Outs

Answering the eternal question: Sell on the phone or sell in the field?
March 1, 2002 in Tips from Experts

Meet & Potatoes

The basics you need to get out of your comfort zone and network
March 1, 2002 in Sales

Now You've Done It!

6 ways to guarantee yourself the bad end of a negotiation
March 1, 2002 in Negotiating

Developing Smooth Cold-Calling Moves

Don't live in fear of the phone. Create goals and a plan for every cold call you make.
February 4, 2002 in Finding Prospects

The Right Carrot

Is your compensation plan keeping your salespeople motivated?
February 1, 2002 in Tips from Experts

Ask Yourself This

Pose some creative questions before the deal, and you may find a new way to clinch it.
February 1, 2002 in Negotiating

The 10 Golden Rules of Selling Like a CEO

The simplest rules of selling are right under your nose. All the more reason for you to find out what they are and get to work boosting your selling power.
January 28, 2002 in Sales Techniques

Penning the Perfect Sales Letter

Entice your prospects with a well-written sales letter by following these guidelines.
January 7, 2002 in Closing the Sale

Outside Chance

When the old sales plays aren't scoring, it's time to call in the Gipper: a sales consultant to rally your team.
January 1, 2002 in Tips from Experts

More Than Words

Use nonverbal cues to help the sale along.
January 1, 2002 in Sales Techniques

Fair Enough

To be a better negotiator, learn to tell the difference between a lie and a lie.
January 1, 2002 in Negotiating
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