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Sales

The Art of Stretching the Truth

The Art of Stretching the Truth

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The Esquire guy on what to say when you have no idea what you are talking about.
October 12, 2012 in Sales
How to Conquer Stage Fright and Focus on the Positive

How to Conquer Stage Fright and Focus on the Positive

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Change your state of mind -- and vanquish your fear of failure -- by asking yourself the right questions.
October 10, 2012 in Presentations
How Gamification Can Improve Customer Loyalty ProgramsPlay Video

How Gamification Can Improve Customer Loyalty Programs (Video)

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Expert Gabe Zichermann on how 'gamified' programs can be better than standard rewards-based strategies.
October 9, 2012 in Sales Techniques
3 Ways to Build Consumer Trust

3 Ways to Build Consumer Trust

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Grow your business by fostering your customer's trust with these tips.
October 9, 2012 in Customer Service
Oops, My Bad! 5 Ways Your Business Can Improve by Admitting to Mistakes

Oops, My Bad! 5 Ways Your Business Can Improve by Admitting to Mistakes

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No matter how much you try, you will make mistakes. But they can help to improve your company's effectiveness and reputation if you handle them well.
September 21, 2012 in Customer Service
7 Ways to Improve Pricing With a New Mix of Products

7 Ways to Improve Pricing With a New Mix of Products

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Consider these ways to increase earnings margins by experimenting with your line-up.
August 20, 2012 in Sales
3 New Technologies to Make Shopping More Interactive

3 New Technologies to Make Shopping More Interactive

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Experts weigh in on new technologies from virtual greeters, to mirrors that give fashion advice, and touch screens loaded with information.
August 8, 2012 in Sales
Why Should Your Customers Trust You?

Why Should Your Customers Trust You?

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Understanding what drives a prospect's purchasing decisions -- familiarity, authority, affinity -- is key to building a successful relationship.
August 7, 2012 in Finding Prospects
Richard Branson on the Secret to Exceeding Customer Expectations

Richard Branson on the Secret to Exceeding Customer Expectations

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When it comes to customer service, training front-line employees can be your power tool.
July 16, 2012 in Customer Service
5 Sales Tips to Recharge During the Lazy Days of Summer

5 Sales Tips to Recharge During the Lazy Days of Summer

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Sales pro Grant Cardone says when others go to sleep, you need to wake up. Here's his advice on how to work smarter to boost sales and gain a competitive edge.
July 10, 2012 in Tips from Experts
How to Find and Win Over Comparison Shoppers

How to Find and Win Over Comparison Shoppers

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Chances are, your customers are conducting pre-purchase research. Here's how to tap into that educated base.
June 26, 2012 in Finding Prospects
How Rapportive Helps Businesses Manage Customer Relationships

How Rapportive Helps Businesses Manage Customer Relationships

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The company's Gmail add-on makes for a sleek social CRM tool.
June 26, 2012 in Customer Service
What a Trip to LAX Taught Me About Customer Service

What a Trip to LAX Taught Me About Customer Service

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When traveling on business, you can sometimes turn an inconvenience into valuable business insights. Here are four from a recent lousy trip.
June 7, 2012 in Customer Service
Can You Sell Your Customers in Zero Seconds?

Can You Sell Your Customers in Zero Seconds?

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Two experts say getting right to the point can help boost sales.
April 27, 2012 in Sales
Six Ideas for Finding New Sales Leads

Six Ideas for Finding New Sales Leads

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Don't overlook these unexpected online opportunities for prospects.
April 9, 2012 in Finding Prospects
Opening-Day Lessons from a Wendy's Restaurant

Opening-Day Lessons from a Wendy's Restaurant

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Opening day should be a big event for any new restaurant or business. Here are some tips on how to make yours a good one.
April 9, 2012 in Sales Techniques
Kentucky Businesses Brace for NCAA Final Four Madness

Kentucky Businesses Brace for NCAA Final Four Madness

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Here are three tips for how you can prepare for a sudden surge in sales.
March 30, 2012 in Sales
The Office's Five-Step Guide to a Disastrous Store Opening

The Office's Five-Step Guide to a Disastrous Store Opening

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The opening day for the new Sabre store on 'The Office' was riddled with mistakes. Though funny, the show also offers vital lessons for entrepreneurs on what not to do.
March 7, 2012 in Sales Techniques
Smartphones Become the Go-To Tool for Shoppers

Smartphones Become the Go-To Tool for Shoppers

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As smartphone usage increases, bricks-and-mortar retailers could see their revenue drop. Here's how to stay ahead of the curve.
February 28, 2012 in Sales
Five Ways to Find Leads from Facebook

Five Ways to Find Leads from Facebook

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On Facebook, behind every business lead is a flesh-and-blood individual
February 23, 2012 in Finding Prospects
Seven Ways to Keep Angry Customers (Like Me) Happy

Seven Ways to Keep Angry Customers (Like Me) Happy

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When customer service goes wrong, I am irate. Here's how to keep angry customers like me from storming out of your real or virtual store, never to return.
February 22, 2012 in Customer Service
No-Cost Ways to Increase Your Sales This Year

No-Cost Ways to Increase Your Sales This Year

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You don't need to spend a lot to win a lot of sales in 2012.
February 8, 2012 in Sales Techniques
Seven Ways to Get a 'Cash Mob' to Shop at Your Small Business

Seven Ways to Get a 'Cash Mob' to Shop at Your Small Business

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Buy-local advocates are creating 'cash mobs,' which ask people to patronize local stores at a particular time. Here's how you can get a cash mob to shop your store.
February 6, 2012 in Sales
Inside the Mind of Your Buyers

Inside the Mind of Your Buyers

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A look at what motivates customers to buy -- and six ways to tailor your sales pitch.
February 1, 2012 in Sales Techniques
Does Your Business Know When to Stop Selling?

Does Your Business Know When to Stop Selling?

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This week's upcoming 'Shark Tank' episode spotlights the importance of learning one often-overlooked overlooked skill: When to stop selling and close the deal.
January 26, 2012 in Closing the Sale
Tips to Manage a Successful Sales Team

Tips to Manage a Successful Sales Team

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The traits that make top sales pros great also can lead to difficulties for managers. Here's how to adapt your managerial style so sales can soar.
January 12, 2012 in Sales
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