Client relationship management

To Win More Prospects, Stop Selling and Start Courting
Sales Strategies

To Win More Prospects, Stop Selling and Start Courting

Treat every potential client as you would someone who you hope will give you a second date.
Jason Wesbecher
5 Things You Never Should Say to a Client
Customer Relationship

5 Things You Never Should Say to a Client

Navigate the minefield of customer relationships carefully. Each buyer brings a different personality and expectations to manage.
Robert Tuchman
How to Price Your Staffing Services
Startup Kit

How to Price Your Staffing Services

Learn how to price your services so you're profitable and won't have to shut your doors for lack of funds.
Even Your Stomach Contributes to Your Personal Brand
Personal Branding

Even Your Stomach Contributes to Your Personal Brand

What you eat and drink when out with clients reflects back on you, so be deliberate in your choices.
Jim Joseph
Cultivating the Right Attitude Turns Customers Into Followers
Customer Satisfaction

Cultivating the Right Attitude Turns Customers Into Followers

Putting the customer at the center of all you do is the cornerstone of succeeding at any business.
Kumail Hemani
Managing Employees

3 Savvy Tips to Help You Better Connect With (and Oversee) Your Staff

Find out how to truly be in touch with your staff so you'll be able to identify and prevent potential problems.
SharĂ­ Alexander
Closing My First Big Deal
Sales

Closing My First Big Deal

How one entrepreneur landed his first client for pay when other startups give away their products.
Jerry Jao
Power Pedicures: The New 'Golf' for Businesswomen?
Women Entrepreneurs

Power Pedicures: The New 'Golf' for Businesswomen?

One woman has found success hosting business meetings at nail salons.
Tanya Benedicto Klich
10 Tricks and Tips for Landing Your First Client
Starting a Business

10 Tricks and Tips for Landing Your First Client

Launching your company is only the first step. Figuring out how to nab customers is the tricky part. Here are a few ways to get your first client on board.
Josh Steimle
Why Staying Small Is Better for Your Sanity and Other Must-Read Business Tips
Growth Strategies

Why Staying Small Is Better for Your Sanity and Other Must-Read Business Tips

A look at how keeping your business small lets you control your schedule, what Jerry Seinfeld has to teach you about productivity and more advice for business owners.
Brian Patrick Eha
How to Become an Authority Online in 8 Simple Steps (Video)
Marketing

How to Become an Authority Online in 8 Simple Steps (Video)

Consider these tips for standing out online as a go-to resource in your industry.
Lewis Howes
Admit the Things You Don't Understand and Other Must-Read Business Tips
Growth Strategies

Admit the Things You Don't Understand and Other Must-Read Business Tips

A look at how admitting ignorance to your employees can improve communication, why you should avoid doing business in some countries and more advice for business owners.
Brian Patrick Eha
How to Know When It's Time to Break Up With a Client
Growth Strategies

How to Know When It's Time to Break Up With a Client

"Follow the passion; don't follow the dollar," says CEO Harry Herington.
Christopher Hann
Tracking Customers Beyond Google Analytics
Marketing

Tracking Customers Beyond Google Analytics

A marketing shop gleans powerful insights on visitors to clients' sites, filling in the details where Google Analytics leaves off.
Katherine Duncan