Client relationship management

News and Articles About Client relationship management

6 Ways to Overcome Your Reluctance to Sell
Sales

6 Ways to Overcome Your Reluctance to Sell

The entrepreneur's moment of truth is that silence at the conclusion of the presentation when you wait for the client's response.
Jacqueline Whitmore
Is Technology Lulling You Into Working Too Remotely?
Client relationship management

Is Technology Lulling You Into Working Too Remotely?

Between the dazzle of contemporary communication technology and the need to keep overhead low, entrepreneurs risk underestimating the value of meeting clients face to face.
John Meyer
4 Tips to Forge Winning Client Relationships for the Long-Term
Client relationship management

4 Tips to Forge Winning Client Relationships for the Long-Term

Such partnerships are a process. They're the output of trust, rapport and a track record of producing stellar work together.
Gabrey Means and Cassie Hughes
Strategies for Saying No: When and How to Turn Down Opportunities
Client relationship management

Strategies for Saying No: When and How to Turn Down Opportunities

Learn how to step back from opportunities without closing doors.
Brian Honigman
It's Not Me, It's You: When to End a Toxic Client Relationship
Customer Relationship

It's Not Me, It's You: When to End a Toxic Client Relationship

If you want to take your business to the next level, you can't be pulled down by the dead weight of bad clients.
Geoff Mcqueen
10 Ways to Keep Making Your Clients Happier and Happier
Customer Retention

10 Ways to Keep Making Your Clients Happier and Happier

Research and common sense agree. The least expensive and most effective marketing is retaining the clients you already have.
Rocco Baldassarre
7 Telltale Signs It's Time to Fire a Client
Client Relationships

7 Telltale Signs It's Time to Fire a Client

Some clients simply aren't worth the money they are paying.
Renée Warren
Technology Is Making it Easy to Put the Personal Touch Into Digital Marketing
Marketing Strategies

Technology Is Making it Easy to Put the Personal Touch Into Digital Marketing

Ironically, you can automate sending the personal note or thoughtful gift that seals a relationsip the way no email can.
Michael Sharkey
5 Tried and True Ways to Calm Down a Difficult Client
difficult clients

5 Tried and True Ways to Calm Down a Difficult Client

You can't make everyone happy all the time but you can always listen and offer solutions.
Pratik Dholakiya
Here's How to Make the Most Out of Your Client Relationships
Customer Service

Here's How to Make the Most Out of Your Client Relationships

How to help your customers without wasting your time, or theirs.
Nina Zipkin
'Opportunity Cost' Sounds Abstract But It Costs Your Business Real Money
Client relationship management

'Opportunity Cost' Sounds Abstract But It Costs Your Business Real Money

Clients who don't value your time keep you from those who do. There are polite ways to set them straight.
Sam Madden
7 Ways to Deal With an Unresponsive Client
Client relationship management

7 Ways to Deal With an Unresponsive Client

If a client isn't responding to your emails, what do you do? Consider picking up the phone, or perhaps, revising your work.
Carl Thomson
4 Scenarios That May Prompt You to Divorce a Client
Customers

4 Scenarios That May Prompt You to Divorce a Client

Should you stay or should you go? Here's how to tell whether you should keep working with that client.
Kate Swoboda
To Win More Prospects, Stop Selling and Start Courting
Sales Strategies

To Win More Prospects, Stop Selling and Start Courting

Treat every potential client as you would someone who you hope will give you a second date.
Jason Wesbecher