Client relationship management

News and Articles About Client relationship management

4 Scenarios That May Prompt You to Divorce a Client

Should you stay or should you go? Here's how to tell whether you should keep working with that client.

To Win More Prospects, Stop Selling and Start Courting

Treat every potential client as you would someone who you hope will give you a second date.

5 Things You Never Should Say to a Client

Navigate the minefield of customer relationships carefully. Each buyer brings a different personality and expectations to manage.

How to Price Your Staffing Services

Learn how to price your services so you're profitable and won't have to shut your doors for lack of funds.

Even Your Stomach Contributes to Your Personal Brand

What you eat and drink when out with clients reflects back on you, so be deliberate in your choices.

Cultivating the Right Attitude Turns Customers Into Followers

Putting the customer at the center of all you do is the cornerstone of succeeding at any business.

3 Savvy Tips to Help You Better Connect With (and Oversee) Your Staff

Find out how to truly be in touch with your staff so you'll be able to identify and prevent potential problems.

Closing My First Big Deal

How one entrepreneur landed his first client for pay when other startups give away their products.

Power Pedicures: The New 'Golf' for Businesswomen?

One woman has found success hosting business meetings at nail salons.

10 Tricks and Tips for Landing Your First Client

Launching your company is only the first step. Figuring out how to nab customers is the tricky part. Here are a few ways to get your first client on board.

Why Staying Small Is Better for Your Sanity and Other Must-Read Business Tips

A look at how keeping your business small lets you control your schedule, what Jerry Seinfeld has to teach you about productivity and more advice for business owners.

How to Become an Authority Online in 8 Simple Steps (Video)

Consider these tips for standing out online as a go-to resource in your industry.

Admit the Things You Don't Understand and Other Must-Read Business Tips

A look at how admitting ignorance to your employees can improve communication, why you should avoid doing business in some countries and more advice for business owners.

How to Know When It's Time to Break Up With a Client

"Follow the passion; don't follow the dollar," says CEO Harry Herington.

Tracking Customers Beyond Google Analytics

A marketing shop gleans powerful insights on visitors to clients' sites, filling in the details where Google Analytics leaves off.

The Ethics Coach on Verbal Agreements, Ghostwriting and More

Digging into the nuances of verbal agreements, the scary side of ghosting and working for the competition.

3 People You Need to Know to Get Paid By Your Next Big Customer

Doing business with big companies means it might be a while before you're paid. Here are three key people to know to speed up the process.

3 Questions You Should Be Asking Your Clients

Asking 'power questions' will improve your client relationships.

How to Attract the Right Clients and Other Must-Read Business Tips

A look at how to get clients who are a good fit for you, why you should tweet less about your company and more advice for business owners.

Why Pre-Filtering Clients Is Essential to Your Success

Your company can't be all things to all people. Read why you might need to walk away from some prospective clients.

What to Do When Your Client Walks Out the Door

When your biggest client leaves you, the most important thing is not to panic. Here's what to do next.

How to Keep Your Business Running When You Have a Serious Illness

The inspiring story of how an entrepreneur kept her business afloat through a battle with breast cancer, and five tips for dealing with a health crisis while running a business.

7 Ingredients to a Successful Business Dinner

Wooing clients over dinner can help you build long-lasting relationships. Here's a guide to making the best possible impression.

Can Ignoring Clients Boost Your Sales?

A tech company sees gains by turning its attention away from 60 percent of clients.

Connect with Entrepreneur

Most Shared Stories