Client relationship management
News and Articles About Client relationship management
Navigate the minefield of customer relationships carefully. Each buyer brings a different personality and expectations to manage.
Learn how to price your services so you're profitable and won't have to shut your doors for lack of funds.
What you eat and drink when out with clients reflects back on you, so be deliberate in your choices.
Putting the customer at the center of all you do is the cornerstone of succeeding at any business.
Find out how to truly be in touch with your staff so you'll be able to identify and prevent potential problems.
How one entrepreneur landed his first client for pay when other startups give away their products.
One woman has found success hosting business meetings at nail salons.
Launching your company is only the first step. Figuring out how to nab customers is the tricky part. Here are a few ways to get your first client on board.
A look at how keeping your business small lets you control your schedule, what Jerry Seinfeld has to teach you about productivity and more advice for business owners.
Consider these tips for standing out online as a go-to resource in your industry.
A look at how admitting ignorance to your employees can improve communication, why you should avoid doing business in some countries and more advice for business owners.
"Follow the passion; don't follow the dollar," says CEO Harry Herington.
A marketing shop gleans powerful insights on visitors to clients' sites, filling in the details where Google Analytics leaves off.
Digging into the nuances of verbal agreements, the scary side of ghosting and working for the competition.
Doing business with big companies means it might be a while before you're paid. Here are three key people to know to speed up the process.
Asking 'power questions' will improve your client relationships.
A look at how to get clients who are a good fit for you, why you should tweet less about your company and more advice for business owners.
Your company can't be all things to all people. Read why you might need to walk away from some prospective clients.
When your biggest client leaves you, the most important thing is not to panic. Here's what to do next.
The inspiring story of how an entrepreneur kept her business afloat through a battle with breast cancer, and five tips for dealing with a health crisis while running a business.
Wooing clients over dinner can help you build long-lasting relationships. Here's a guide to making the best possible impression.
A tech company sees gains by turning its attention away from 60 percent of clients.
There's not always a clear-cut answer regarding the amount of responsibility you have to shoulder in every situation. This month our ethics coach tackles two tricky accountability issues.
From yelling to crying to laughing -- here's the triage plan for managing three big emotional flare-ups.
How eliminating waste in your office and save you money and improve your relationships with clients.