Client relationship management

News and Articles About Client relationship management

5 Tried and True Ways to Calm Down a Difficult Client
Leadership

5 Tried and True Ways to Calm Down a Difficult Client

You can't make everyone happy all the time but you can always listen and offer solutions.
Pratik Dholakiya
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Here's How to Make the Most Out of Your Client Relationships
Customer Service

Here's How to Make the Most Out of Your Client Relationships

How to help your customers without wasting your time, or theirs.
Nina Zipkin
'Opportunity Cost' Sounds Abstract But It Costs Your Business Real Money
Client relationship management

'Opportunity Cost' Sounds Abstract But It Costs Your Business Real Money

Clients who don't value your time keep you from those who do. There are polite ways to set them straight.
Sam Madden
7 Ways to Deal With an Unresponsive Client
Client relationship management

7 Ways to Deal With an Unresponsive Client

If a client isn't responding to your emails, what do you do? Consider picking up the phone, or perhaps, revising your work.
Carl Thomson
4 Scenarios That May Prompt You to Divorce a Client
Customers

4 Scenarios That May Prompt You to Divorce a Client

Should you stay or should you go? Here's how to tell whether you should keep working with that client.
Kate Swoboda
To Win More Prospects, Stop Selling and Start Courting
Sales Strategies

To Win More Prospects, Stop Selling and Start Courting

Treat every potential client as you would someone who you hope will give you a second date.
Jason Wesbecher
5 Things You Never Should Say to a Client
Customer Relationship

5 Things You Never Should Say to a Client

Navigate the minefield of customer relationships carefully. Each buyer brings a different personality and expectations to manage.
Robert Tuchman
How to Price Your Staffing Services
Startup Kit

How to Price Your Staffing Services

Learn how to price your services so you're profitable and won't have to shut your doors for lack of funds.
Even Your Stomach Contributes to Your Personal Brand
Personal Branding

Even Your Stomach Contributes to Your Personal Brand

What you eat and drink when out with clients reflects back on you, so be deliberate in your choices.
Jim Joseph
Cultivating the Right Attitude Turns Customers Into Followers
Customer Satisfaction

Cultivating the Right Attitude Turns Customers Into Followers

Putting the customer at the center of all you do is the cornerstone of succeeding at any business.
Kumail Hemani
3 Savvy Tips to Help You Better Connect With (and Oversee) Your Staff
Managing Employees

3 Savvy Tips to Help You Better Connect With (and Oversee) Your Staff

Find out how to truly be in touch with your staff so you'll be able to identify and prevent potential problems.
SharĂ­ Alexander
Closing My First Big Deal
Sales

Closing My First Big Deal

How one entrepreneur landed his first client for pay when other startups give away their products.
Jerry Jao
Power Pedicures: The New 'Golf' for Businesswomen?
Women Entrepreneurs

Power Pedicures: The New 'Golf' for Businesswomen?

One woman has found success hosting business meetings at nail salons.
Tanya Benedicto Klich
10 Tricks and Tips for Landing Your First Client
Starting a Business

10 Tricks and Tips for Landing Your First Client

Launching your company is only the first step. Figuring out how to nab customers is the tricky part. Here are a few ways to get your first client on board.
Joshua Steimle
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