Clients

Leadership

5 Ways to Network Your Way to Business Growth and Wealth

Mastering the art of networking will enhance your abilities and opportunities to create the business growth and wealth you desire.

Thought Leaders

Beware the Client from Hell — 4 Strategies to Salvage Your Client Relationships

When your clients make your life miserable, you have to decide if it's worth redirecting the relationship or just cutting ties and moving on.

Leadership

How To Attract Premium Clients And Charge Accordingly — Even During Market Instability

Feel like you don't know how to set yourself apart and go high-end? Here's a three-step process you can use to get exceptional results.

Growing a Business

End the Hassle — How to Say Goodbye to Bad Clients

Don't get caught up with bad clients — think of your top clients as precious gems to be protected.

Growing a Business

This Startup Is Reinventing the Yellow School Bus. Here's Its Playbook for Winning Over the Hardest Customers (Like Public Schools).

Zūm started out selling its "Uber for kids" service to parents. But then its founder realized they could sell to school districts, and have a much bigger impact. Of course, that was easier said than done.

Growing a Business

Don't Let Your Biggest Client Become Your Biggest Nightmare — You Should Fire Them Instead. Here's Why.

Small businesses often depend on one primary client for their primary source of income. Or at least they think they do. But the "biggest" client doesn't always mean the "best" client. Here's why.

Growing a Business

3 Red Flags You Have a Nightmare Client — and How to Cut Ties

Nightmare clients can make it more difficult to build the business of your dreams. Learn how to spot the top signs early on and end the relationship, here.

Leadership

Yes, the Rich Are Different — Here Are 5 Customer Service Secrets I Learned While Working With Wealthy Clients

If you want to win — and keep — wealthy clients (aka, HNWIs), exceptional customer service training is the golden ticket that will bring you success.

Growing a Business

The Rise of the Underdog: Why Holding Groups Won't Work for New Marketing and Media Giants

As smaller, growing agencies are ramping up talent, resources and focus, they're landing equally impressive clients and fees — and signifying that agency disruption is already well underway.

Growing a Business

How to Become a Trusted Advisor to Clients and Drive Faster Decision-Making

The businesses that win are those with teams playing more advisory roles in client and customer relationships.

Marketing

How Much Free Advice Should You Give Away in a Proposal?

How to protect your property while winning the work.

Starting a Business

Boost Your Solopreneur Business with These 3 Proven Tips

Make money, save time and avoid burnout.

Growing a Business

How to Identify Upsell Opportunities to Maximize Your Profitability

If you run an agency of any kind, make upsell opportunities a cornerstone of your expansion strategy.

Science & Technology

What Coaching Clients Need Most — and How to Meet Those Needs

In this article, we'll explore how coaching businesses can give their clients what the need most.

Business News

How to Tell Your Bullying Client to Politely (and Professionally) Get Lost

Succumbing to a client's unreasonable demands and tantrums is an easy mistake for business owners to make.