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Connecting with customers
3 Ethical Ways to Boost Positive Online Reviews
A look at the strategies some entrepreneurs are using when generating and making the most of their customers' comments.
April 10, 2013
The Best Way to Win Repeat Customers
In this special 'Ask Entrepreneur' feature, entrepreneur Gary Vaynerchuk explains why you should focus on farming instead of hunting when it comes to getting that new customer to buy again.
November 29, 2012
Gary Vaynerchuk on Keeping it Real With Customers
In this special 'Ask Entrepreneur' feature, insight on how to develop relationships without appearing overly aggressive.
November 13, 2012
Customer Loyalty and Retention
5 Sales Tips to Recharge During the Lazy Days of Summer
Sales pro Grant Cardone says when others go to sleep, you need to wake up. Here's his advice on how to work smarter to boost sales and gain a competitive edge.
July 10, 2012
Tips from Experts
Beauty Businesses on Wheels
Small beauty-product marketers are extending their reach by going mobile. Here, a look at the benefits and what you can learn from these four-wheeling entrepreneurs.
July 6, 2012
How to Stand Out by Keeping it Simple
Got a new spin on an old idea? Ditch the buzzspeak and use plain language to rise above the competition.
June 27, 2012
The Esquire Guy's Rules for Small Talk (Video)
A witty dissection of the art form that's so important in networking and making business connections.
June 22, 2012
Why Forums May Be the Most Powerful Social Media Channel for Brands
Forums and message boards can help you connect with customers -- but keep the marketing messages to a minimum.
May 7, 2012
Forget Networking. How to Be a Connector
It's critical to hone your "connector" skills -- that is, your ability to make new friends and acquaintances. Here's how.
January 29, 2012
How to Make a Personal Connection with Customers
Seven ways to build relationships with prospects that lead to more sales.
December 5, 2011
Richard Branson: When All News Is Good News
The celebrated entrepreneur on staying in touch and keeping it real when you're the boss.
June 8, 2011
How to Stage a Small-Business Comeback
Three turnaround strategies to survive, and thrive, beyond the recession.
May 16, 2011
Seth Godin on Personal Branding (Video)
The business gadfly talks about connecting with customers for 'Behind the Brand' with Bryan Elliott.
May 4, 2011
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