Customer Engagement

News and Articles About Customer Engagement

The Best Entrepreneurs Get Out of Their Heads and Open Their Ears
Starting a Business

The Best Entrepreneurs Get Out of Their Heads and Open Their Ears

Successful innovators are those who are willing to take off their blinders, put aside their ego and listen to what consumers are already telling them.
Catherine Clifford
3 Ways Your Current Customers Can Help You Acquire New Ones
Finding Customers

3 Ways Your Current Customers Can Help You Acquire New Ones

For a startup, immediately identifying and building relationships with your happiest and most outspoken customers can pay huge dividends.
Aaron Goodin
3 Customer Engagement Lessons From the Holidays That Apply All Year Round
Customer Engagement

3 Customer Engagement Lessons From the Holidays That Apply All Year Round

It's not more important than ever to stay on top of customer complaints, which can quickly sink a business.
Susan Ganeshan
Use Lifestyle Content to Revamp Your Company's Marketing Strategy
Marketing Strategies

Use Lifestyle Content to Revamp Your Company's Marketing Strategy

Treat customers like friends by developing relationships built on shared values and interests.
Jack Holt
The 3 Biggest Sins of Customer Engagement
Customer Engagement

The 3 Biggest Sins of Customer Engagement

Blind check-ins and failing to build relationships before complaints arise are behaviors of the past. Use data to understand clients, proactively preparing for interactions.
Guy Nirpaz
Why Customer Engagement Is the Future of Ecommerce
Customer Engagement

Why Customer Engagement Is the Future of Ecommerce

Internet businesses succeed by focusing on their relationship with the people who have shown interest in their product.
Brett Relander
4 Ways to Market Your Business for Free
Marketing

4 Ways to Market Your Business for Free

There are a handful of marketing practices available to entrepreneurs that don't require them to burn through valuable resources.
Aaron Goodin
3 Tips for Designing an Invoice That Gets You Paid Promptly
Invoicing

3 Tips for Designing an Invoice That Gets You Paid Promptly

Your invoice is a chance to inform and remind the customer of what you agreed to and that you delivered.
Ohad Samet
5 Ways to Maintain Brand Engagement on Mobile After the Holiday Rush
Mobile

5 Ways to Maintain Brand Engagement on Mobile After the Holiday Rush

Here are a few pointers on how to beat the holiday burnout and keep customers wanting more.
6 Potato Salad-Tested Crowdfunding Tricks That Work
Crowdfunding

6 Potato Salad-Tested Crowdfunding Tricks That Work

You may think it's silly that people gave money to someone to create a side dish, but there are reasons for that.
Hellen Barbara
How to Make Your Seasons Greetings Stand Out From the Crowd
Customer Engagement

How to Make Your Seasons Greetings Stand Out From the Crowd

Holiday cards are an annual ritual, but does yours strike the right chord?
Lisa Evans
Lessons From a Country Music Duo to Make Your Business 'Big & Rich'
Customer Experience

Lessons From a Country Music Duo to Make Your Business 'Big & Rich'

Professional musicians give inspiring performances. Successful entrepreneurs do the same thing.
John Brubaker
Want to Attract More Loyal Customers? Focus on This Marketing Strategy.
Marketing

Want to Attract More Loyal Customers? Focus on This Marketing Strategy.

This marketing approach is about pitching your brand to those in the audience who are actually listening -- the ones you can bring real value to.
Jason Kulpa
Make a New Year's Resolution to Humanize Your Marketing for 2015
Business Circle

Make a New Year's Resolution to Humanize Your Marketing for 2015

Think people first, numbers second, and your content will resonate with your audience.
Eric Samson