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Today's Most Read
Chipotle's Much-Hyped Free Burrito Promotion Is Happening Today
Want to Make More Money? Marry the Right Person.
16 Startup Trends That Will Be Huge in 2015
20 Inspiring Quotes on How to Build a Successful Startup
How Opportunistic Investors Shine: They Might Even Enter the Glitter Bomb Business
News and Articles About Customer Engagement
The 11 Must-Use Social Media Strategies to Expand Your Brand
Elevate your company to new heights by going off the beaten track.
5 Customer Service Tips to Avoid Scrooge-Like Behavior
This time of year means more business, which also means more frustrated customers.
What Happened to the Real Black Friday?
The shopping event has just become crazy. Entrepreneurs should step in and bring it back to its roots.
7 Tips for Storytelling That Dazzles Audiences
Why do ancient myths resonate today but quarterly sales reports are forgotten tomorrow? We'll explain with a story.
4 Reasons Why Customers Vanish Without a Word
Often, people are just too polite to tell you that you are screwing up. You need to find out for yourself.
Steal Away Your Rival's Unhappy Customers
Our experts explain how you can use customer disloyalty to your advantage.
The Future of Customer Loyalty
Is your business ready for customer loyalty 3.0?
4 Strategies to Stop Shopping Cart Abandonment on Mobile
So close, yet so far. With the holidays around the corner, it's time to reevaluate and re-engage these potential purchasers.
Ask the Expert
To Keep Your Brand's Social Engagement Strong, Focus on These 3 Questions
When you have the brand right and everyone in your company is breathing into it, you can use social media as a way to keep the authentic engagement going.
Here's How to Tell a Buyer He's Wrong -- Without Losing the Business
'The customer is always right' no longer holds true.
Variety Is the Spice of Social-Media Life, Too
Social-media marketing needs continuity to be effective but ever-changing to keep the audience interested.
Utilize Technology to Build Intimate Customer Communities
The latest developments allow businesses to cut out the middlemen and establish a direct line to the people that matter most.
4 Basic Steps to Turn Web Visitors Into Brand Ambassadors (Infographic)
A little marketing 101 on how to engage fans and convert casual visitors into evangelists.
We Quintupled Our Online Sales in Two Months With These Steps, and So Can You
A product startup eliminated checkout steps on its website, used pop-up ads to get visitors' attention and launched a Facebook ad campaign to increase sales five fold.
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