Customer Engagement

How We Doubled Our Instagram Followers in Less Than 8 Hours
Social Media

How We Doubled Our Instagram Followers in Less Than 8 Hours

The uptick was due to three easy steps that won't cost you much at all.
Adam Callinan
The Art of Making Customers Happy on Social Media
Customer Relationship

The Art of Making Customers Happy on Social Media

If you sell something online or if you run a business with an online presence, you have the honor and the privilege of chatting directly with customers. 24 hours a day. 7 days a week. Sometimes its more art than science.
Kevan Lee
Further Engage Customers By Creatively Distributing Your Brand
Branding

Further Engage Customers By Creatively Distributing Your Brand

There's more to distribution than just keeping your shelves stocked with products.
Jim Joseph
How to Create an Awesome Blog
Online Marketing

How to Create an Awesome Blog

Having a popular blog isn't a matter of luck. Learn a four-step strategy that makes your blog one that your target market can't wait to read.
Mitch Meyerson
5 Essentials for Building a Subscription Business Customers Won't Quit
Subscription Businesses

5 Essentials for Building a Subscription Business Customers Won't Quit

Subscription businesses are as old as newspapers and as new as the latest startup drawn by the prospect of recurring revenues.
Tien Tzuo
Master Listening to Your Customers: Your Weekly Tips
Weekly Tips Roundup

Master Listening to Your Customers: Your Weekly Tips

Don't run a company with blinders on. Three business stars share how to open your ears to better serve your customers.
Tanya Benedicto Klich
8 Ways to Offer Stellar Customer Service That Don't Cost a Penny
Customer Service

8 Ways to Offer Stellar Customer Service That Don't Cost a Penny

Prompt response, patient listening and sincere follow up keeps customers happy and solves most problems when they aren't.
Jacqueline Whitmore
7 Ways to Ensure Success and Profitability When Starting a Business
Starting a Business

7 Ways to Ensure Success and Profitability When Starting a Business

Today's successful entrepreneurs start their businesses backwards.
Geoff Woods
How to Get Customers to Keep Coming Back
Customer Loyalty

How to Get Customers to Keep Coming Back

To increase your customer retention rate, you need to give people a reason to return to your business. Here is how.
Dan Newman
4 Critical Things Every Business Must Know About Mobile Marketing
Online Marketing

4 Critical Things Every Business Must Know About Mobile Marketing

Almost every customer has is a cell phone. Make mobile a part of your marketing mix to find your customers wherever they are.
Mitch Meyerson
With the Right Incentives Loyal Customers Will Become Brand Advocates
Brand Advocates

With the Right Incentives Loyal Customers Will Become Brand Advocates

There is no better marketing strategy today than encouraging your best customers to recommend your brand to their friends.
Brett Relander
13 Ways to Show Customers You Love Them
User Experience

13 Ways to Show Customers You Love Them

A bigger marketing budget is great but it doesn't cost much to let customers know you appreciate them.
Firas Kittaneh
3 Ways to Improve Conversions on Your Website
Conversion

3 Ways to Improve Conversions on Your Website

Small changes to your website can make a major impact when it comes to your overall business performance
Maggie Patterson
Serve Your Customers Custom Content With These 5 Steps
Content Marketing

Serve Your Customers Custom Content With These 5 Steps

Brands need shift their focus from broadcasting static stories to delivering personalized material.
Aaron Agius