Customer Relationship

News and Articles About Customer Relationship

5 Customer Acquisition Mistakes You Can't Afford to Make
customer acquisition

5 Customer Acquisition Mistakes You Can't Afford to Make

From following the crowd to worrying about ROI, here are errors entrepreneurs make when it comes to acquiring customers.
Tony Delmercado
5 Simple Ways to Reach Customers
Customers

5 Simple Ways to Reach Customers

When it comes to reaching customers, public relations can either be a company's best friend or its worst enemy. Here are a few rules for establishing good customer relations.
How to Pick a Customer Relationship Management Tool That Fits Your Business
Ask a Geek

How to Pick a Customer Relationship Management Tool That Fits Your Business

CRM tools are a great way to manage a growing client roster. Here's some expert advice on picking the one that's best for you.
Mikal E. Belicove
How to Repel the Wrong Customers -- and Attract the Right Ones
Marketing

How to Repel the Wrong Customers -- and Attract the Right Ones

You don't want everyone to like you, just the right ones.
Ann Handley
3 Ways to Build Connections and Community: Weekly Tips
Weekly Tips Roundup

3 Ways to Build Connections and Community: Weekly Tips

For bonds that last, build relationships.
Tanya Benedicto Klich
Why You Should Drop the Client Who Demands You Drop Your Fee
Pricing

Why You Should Drop the Client Who Demands You Drop Your Fee

Discounting your services undermines your brand and your bargaining position with all future clients.
Jacqueline Whitmore
9 Things You Need to Know to Give Millennials Great Customer Service
Millennials

9 Things You Need to Know to Give Millennials Great Customer Service

Millennials hate talking on the phone but want a relationship with the companies they buy from. There's a lot to know about them.
John Rampton
How to Talk to Your Very First Customers
Customer Relationship

How to Talk to Your Very First Customers

Creating valuable products requires getting valuable feedback. Who you talk to early on counts for a whole lot.
Never Stop Wooing Your Customers and They Will Never Leave You
Small Business - Big Impact

Never Stop Wooing Your Customers and They Will Never Leave You

The best way to succeed as a brand is for your customers to think of your company as people who are taking care of them.
Joseph Pigato
Is 'Ransomware' Terrorizing Your Site Visitors?
Cyber Attacks

Is 'Ransomware' Terrorizing Your Site Visitors?

You need to understand how the new threat targeting businesses works, and what to do about it.
Chemi Katz
How to Be a Good Customer
Customer Service

How to Be a Good Customer

Always remember that when you reach out to customer support, there's a human being on the other end.
Paul Jun
Running a Child-Care Business? How to Build a Great Relationship With Parents.
Ready To Launch

Running a Child-Care Business? How to Build a Great Relationship With Parents.

The relationships you develop with the parents of the children in your care are unlike any other customer relationship.
The Staff of Entrepreneur Media, Inc.
6 Tips on Getting Customer Feedback and Making It Actionable
The Grind

6 Tips on Getting Customer Feedback and Making It Actionable

While qll entrepreneurs know that customer insights are invaluable to product design and continued improvement, acquiring and organizing useful feedback is easier said than done.
David Chait
3 Ways Successful Entrepreneurs Build Outstanding Customer Experiences
Customer Experience

3 Ways Successful Entrepreneurs Build Outstanding Customer Experiences

The key to creating a customer experience that truly surprises and delights starts with understanding what your customers need, want and value most.
Maggie Patterson