Customer Relationship

News and Articles About Customer Relationship

Can Content Marketing Help Companies Reach Consumers When They're Young? (Infographic)
Content marketing

Can Content Marketing Help Companies Reach Consumers When They're Young? (Infographic)

NewsCred's survey discovered that millennials want to be addressed like the unique people that they are.
Michael Brenner
Becoming Indispensable to Your Customers
Customer Service

Becoming Indispensable to Your Customers

Your approach to value creation must begin with, be in partnership with and end with the customer
Adrian Davis
How to Win Back Lost Customers
Sales

How to Win Back Lost Customers

A client may not be lost for good. Here are five steps that might help your firm make a comeback.
Dave Mattson
Billionaire Wisdom: 8 Insights From a Quartet of the World's Most Effective Entrepreneurs
Billionaires

Billionaire Wisdom: 8 Insights From a Quartet of the World's Most Effective Entrepreneurs

Richard Branson, Jeff Bezos, Elon Musk and Larry Page have harnessed technology to build companies of enormous influence and scale, says the co-author of the new book 'Bold.'
Steven Kotler
Reject the Tinder Approach to Sales and Your Business Will Thrive Happily Ever After
Customer Engagement

Reject the Tinder Approach to Sales and Your Business Will Thrive Happily Ever After

Sales can be one fling after another but a long-term relationship is far more satisfying.
Falon Fatemi
Keep Your Customers as Close as Family
Customer Relationship

Keep Your Customers as Close as Family

At your business, aim for the type of intimacy offered at a neighborhood coffee shop or bar where everyone knows your name.
Chuck Cohn
Who Really Runs Your Enterprise?
Customers

Who Really Runs Your Enterprise?

Centering an organization on the customer takes a courageous leader more interested in excellence than ego. Find out three strategies for doing so.
Chip R. Bell
7 Ways to Turn Your Everyday Customers Into Extraordinary Brand Advocates
Customer Loyalty

7 Ways to Turn Your Everyday Customers Into Extraordinary Brand Advocates

Acquiring customers is nice. Keeping customers is how you stay in business.
Heike Young
Why Catering to Exactly What Clients Want Is a Winning Strategy
Customer Loyalty

Why Catering to Exactly What Clients Want Is a Winning Strategy

Sometimes a consumer won't be able to describe the need clearly but if you can figure out how to best provide the right service, you'll score the business.
Marley Majcher
Customer Relationship

How to 'Fire' Bad Customers Without Burning Bridges

There are several things you can do to make the process as pain-free as possible for both parties involved.
Jeffrey Hayzlett
4 Ways to Give Your Customers Exactly What They Want
Management

4 Ways to Give Your Customers Exactly What They Want

You don't have to have a perfect business, but it does need to be 'good enough' to attract your target audience and land sales. Follow these tips to bring in more business.
Dan S. Kennedy
3 Types of Leadership Strategies That Distinguish Outstanding Entrepreneurs
Leadership strategies

3 Types of Leadership Strategies That Distinguish Outstanding Entrepreneurs

Be familiar with all varieties as you may need to adapt your management style to better deal with unexpected situations.
Jacqueline Whitmore
Salespeople Are Shifting Away From Traditional Sales Models to This Strategy
Sales Strategies

Salespeople Are Shifting Away From Traditional Sales Models to This Strategy

As consumers become savvier and increasingly overwhelmed with sales and marketing messages, they've begun to tune out. Here is how to reel them back in.
Fergal Glynn
To Expand Sales in 2015 Consider Offering More to the Clients Who Already Trust You
Revenue Generation

To Expand Sales in 2015 Consider Offering More to the Clients Who Already Trust You

The fastest way for many businesses to grow revenue is to sell new, related services to existing clients.
Eddy Ricci