Customer relationship
BY Barbara Findlay Schenck
Don't wait for associates or customers to give you their thumbs-up with personal testimonials and endorsements. Here's how to be proactive about asking for endorsements.Play Video How to Get Customers to Pay Up (Video)
BY Colleen DeBaise
Got a foot-dragging client who's late on sending a check? Follow these three tips to make sure your customers settle up on time. The 10 Magic Phrases of Customer Service
BY Entrepreneur Staff
There are certain words that every customer wants to hear. Here's what to say to win loyal customers.Play Video New to Digital Marketing? How to Keep 'Face Time' With Customers (Video)
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Expert Jason Falls answers a business owner's question on how to maintain that personal connection to customers when you're using digital marketing methods. Simple Steps to Effective Marketing
BY Ann Handley
These strategies can demystify your product and help your customers see the light. Lessons in Customer Engagement from the Detroit Auto Show
BY Stephanie Vozza
How to exceed expectations, inspire loyalty and make your customers feel valued. Wining and Dining to Grow Your Business and Brand
BY Eddie Osterland
How to create memorable events that entertain, impress and retain clients and customers. Merry Christmas: Time to Snuggle Up with Facebook, Twitter
BY Jim Joseph
While the rest of the world is drinking eggnog, consider doing something magical: Getting to know your customers better and identifying the emotional benefit of your brand. When Bad Online Reviews Cost Business
BY Lindsay LaVine
A Washington, D.C., contractor sues a dissatisfied customer for $750,000 over a negative Yelp review. Gary Vaynerchuk on Keeping it Real With Customers
BY Gary Vaynerchuk
In this special 'Ask Entrepreneur' feature, insight on how to develop relationships without appearing overly aggressive. How to Build Trust to Pave the Road to Wealth
BY Dan S. Kennedy and Matt Zagula
Your relationship with customers is crucial to building your business, attracting profits and achieving long-term success.Play Video Gary Vaynerchuk on Turning Customer Complaints into Opportunities (Video)
The serial entrepreneur explains why you should be thrilled when consumers bash your brand. Resources to Help Launch Your Business
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From processing payments to building a website, these resources will help you get your startup running in no time. 7 Steps to Landing and Profiting from Celebrity Customers
BY Carol Tice
What the team on Animal Planet's Tanked learned from working with Tracy Morgan How to Calculate the Lifetime Value of a Customer
BY Brad Sugars
Crunch the numbers to decide how much you are willing to spend to secure a customer for life. Simple Sales Tips for Growing Your Customer Base
BY Steve Blank and Bob Dorf
In this book excerpt, Steve Blank and Bob Dorf outline lean methods to get customers to spend more, and to send referrals your way. How Rapportive Helps Businesses Manage Customer Relationships
BY Jonathan Blum and Alex Dalenberg
The company's Gmail add-on makes for a sleek social CRM tool. 
