Customer Relationship

News and Articles About Customer Relationship

6 Tips on Getting Customer Feedback and Making It Actionable
The Grind

6 Tips on Getting Customer Feedback and Making It Actionable

While qll entrepreneurs know that customer insights are invaluable to product design and continued improvement, acquiring and organizing useful feedback is easier said than done.
David Chait
3 Ways Successful Entrepreneurs Build Outstanding Customer Experiences
Customer Experience

3 Ways Successful Entrepreneurs Build Outstanding Customer Experiences

The key to creating a customer experience that truly surprises and delights starts with understanding what your customers need, want and value most.
Maggie Patterson
6 Toxic People Who Are Hurting Your Success
Customer Relationship

6 Toxic People Who Are Hurting Your Success

You know who they are -- the chronic complainer, the "gimme me" more type. But did you know that one of these toxic people may be you?
Shannon Kaiser
The Art of Making Customers Happy on Social Media
Customer Relationship

The Art of Making Customers Happy on Social Media

If you sell something online or if you run a business with an online presence, you have the honor and the privilege of chatting directly with customers. 24 hours a day. 7 days a week. Sometimes its more art than science.
Kevan Lee
13 Tricks for Landing Your First Thousand Customers
Finding Customers

13 Tricks for Landing Your First Thousand Customers

Getting the first 1,000 customers will not guarantee your success, but it will you give you a chance to get some real-world feedback -- and maybe even pay some bills at the same time.
Jeff Foster
Businesses Shouldn't Profit at Their Customers' Expense
Ethics

Businesses Shouldn't Profit at Their Customers' Expense

Healthy relationships are normally based on mutual benefit. Something is askew if one party's success requires the other party's failure.
David Hagenbuch
The 11 Must-Use Social Media Strategies to Expand Your Brand
Social Media Marketing

The 11 Must-Use Social Media Strategies to Expand Your Brand

Elevate your company to new heights by going off the beaten track.
Nina Zipkin
How Customer Service Reps Should Answer The 3 Most Common Questions
Customer Service

How Customer Service Reps Should Answer The 3 Most Common Questions

In spite of the popularity of online shopping, most people still prefer talking to a live customer representative when they have questions or complaints.
Seth Bailey
4 Times You Need to Say Goodbye to a Client
Customer Relationship

4 Times You Need to Say Goodbye to a Client

Nobody likes a break up, but sometimes it's the best thing to do for your business.
Deborah Mitchell
Size Matters: Make Your Business Appear Smaller When It Counts
Customer Relationship

Size Matters: Make Your Business Appear Smaller When It Counts

There's a point where a company becomes large enough to lose sight of customers as individuals.
Dave Thompson
Here Is How to Get Customers With Limited Funds
Ask the Expert

Here Is How to Get Customers With Limited Funds

Your customer-acquisition strategy doesn't need to cost an arm and a leg to be successful.
Thomas Hansen
The Secret to Getting Repeat Customers
Starting a Business

The Secret to Getting Repeat Customers

Follow these tips for providing excellent customer service, a must-have for any successful business.
The Staff of Entrepreneur Media, Inc.
4 Warning Signs Your Brand Is a Terrible Teacher
Branding

4 Warning Signs Your Brand Is a Terrible Teacher

In school, we listened to teachers. Now -- consciously or not -- we listen to brands. Here's how to get people to want to listen.
Lev Kaye
It's Not Me, It's You: When to End a Toxic Client Relationship
Customer Relationship

It's Not Me, It's You: When to End a Toxic Client Relationship

If you want to take your business to the next level, you can't be pulled down by the dead weight of bad clients.
Geoff Mcqueen