Customer Relationship

News and Articles About Customer Relationship

How Customer Service Reps Should Answer The 3 Most Common Questions
Customer Service

How Customer Service Reps Should Answer The 3 Most Common Questions

In spite of the popularity of online shopping, most people still prefer talking to a live customer representative when they have questions or complaints.
Seth Bailey
4 Times You Need to Say Goodbye to a Client
Customer Relationship

4 Times You Need to Say Goodbye to a Client

Nobody likes a break up, but sometimes it's the best thing to do for your business.
Deborah Mitchell
Size Matters: Make Your Business Appear Smaller When It Counts
Customer Relationship

Size Matters: Make Your Business Appear Smaller When It Counts

There's a point where a company becomes large enough to lose sight of customers as individuals.
Dave Thompson
Here Is How to Get Customers With Limited Funds
Ask the Expert

Here Is How to Get Customers With Limited Funds

Your customer-acquisition strategy doesn't need to cost an arm and a leg to be successful.
Thomas Hansen
The Secret to Getting Repeat Customers
Starting a Business

The Secret to Getting Repeat Customers

Follow these tips for providing excellent customer service, a must-have for any successful business.
The Staff of Entrepreneur Media, Inc.
4 Warning Signs Your Brand Is a Terrible Teacher
Branding

4 Warning Signs Your Brand Is a Terrible Teacher

In school, we listened to teachers. Now -- consciously or not -- we listen to brands. Here's how to get people to want to listen.
Lev Kaye
It's Not Me, It's You: When to End a Toxic Client Relationship
Customer Relationship

It's Not Me, It's You: When to End a Toxic Client Relationship

If you want to take your business to the next level, you can't be pulled down by the dead weight of bad clients.
Geoff Mcqueen
When You Make Your List of Savviest Marketers, Put the Girl Scouts at the Top
Marketing

When You Make Your List of Savviest Marketers, Put the Girl Scouts at the Top

The success of the Girl Scouts' selling diet-busting boxes of cookies, year after year for generations, rates as one of the best marketing programs ever.
Tor Constantino
The Powerful Question You Should Ask Yourself During Every Sales Conversation
Sales

The Powerful Question You Should Ask Yourself During Every Sales Conversation

OK, I'll admit it: closing every single prospect is impossible. But don't let that stop you from pursuing the sale.
Jeff Shore
Can Content Marketing Help Companies Reach Consumers When They're Young? (Infographic)
Content Marketing

Can Content Marketing Help Companies Reach Consumers When They're Young? (Infographic)

NewsCred's survey discovered that millennials want to be addressed like the unique people that they are.
Michael Brenner
Becoming Indispensable to Your Customers
Customer Service

Becoming Indispensable to Your Customers

Your approach to value creation must begin with, be in partnership with and end with the customer
Adrian Davis
How to Win Back Lost Customers
Sales

How to Win Back Lost Customers

A client may not be lost for good. Here are five steps that might help your firm make a comeback.
Dave Mattson
Billionaire Wisdom: 8 Insights From a Quartet of the World's Most Effective Entrepreneurs
Billionaires

Billionaire Wisdom: 8 Insights From a Quartet of the World's Most Effective Entrepreneurs

Richard Branson, Jeff Bezos, Elon Musk and Larry Page have harnessed technology to build companies of enormous influence and scale, says the co-author of the new book 'Bold.'
Steven Kotler
Reject the Tinder Approach to Sales and Your Business Will Thrive Happily Ever After
Customer Engagement

Reject the Tinder Approach to Sales and Your Business Will Thrive Happily Ever After

Sales can be one fling after another but a long-term relationship is far more satisfying.
Falon Fatemi