News and Articles About Customer Relationship
No business can afford to ignore this trend. Consumers today are plugged into multiple channels and served with content at every turn.
The value of your network has everything to do with how you cultivate relationships and little to do with how many names you can drop.
In the highly competitive business world, it is imperative to keep customers content. Here are a few simple ways to keep clients satisfied and loyal.
Deciding not to deal with certain people is like leaving money on the table. How's how to deal with these clients sure to give you a headache.
Things go wrong. It happens. When they do, though, use it as an opportunity to earn trust.
Navigate the minefield of customer relationships carefully. Each buyer brings a different personality and expectations to manage.
The website could bring in more customers, or scare them away. Can business owners do anything to fight back?
Firing a client is a very serious decision that should not be taken lightly. So do these four things before it gets to that point.
If you want to create life-long clients, you need to impress people right from the start.
Put the customer at the center of your business and they will know they are king, without all the yelling.
Contests and sweepstakes with prizes your targeted audience likes will engage customers and spread your brand.
Swearing and obscenity grant psychological release but they may turn off potential customers and thwart career advancement.
There's no easier way to tell a customer or employee that you care then with a gift. And it doesn't even have to cost that much.
Here are the warning signs that a customer relationship is turning toxic and you need to get out.
Now more than ever, consumers want to collaborate with companies and help shape their future.
A former Mouse House member shares how the resort shaped his development as an entrepreneur.
As more and more consumers expect immediate results, businesses need to be able to react quickly to customers' needs. The best way is to have a customer-service strategy on social media.
Happy customers can become brand advocates, which leads to more customers.
In this new paradigm between brands and consumers, use social tools to form deeper connections.
One of the easiest ways to turn customers into loyal followers is to show them that you care.
With competition fierce, it is imperative for brands to establish mindshare. Here are a few ways to turn your customers into marketing machines.
You're not selling products. You are selling experiences. To make that work, connection is everything.
Listening to and truly engaging with customers wherever and however they choose to engage is the new secret to organizational success.
Gainsight, a customer-success management company, helps increase customer retention for small but quickly growing companies.
Customer service can make or break a company. Don't fall into the trap of delivering sub-par service, which could result in your company's future going down the drain.
Connect with Entrepreneur
Most Shared Stories
Young Millionaires: How These Entrepreneurs Under 30 Are Changing the World
The 80/20 Rule and How to Supercharge Your Sales and Marketing
Want Media Attention? Target Trades First
Why This College Entrepreneur Is an Expert Scheduler
Have a Bitcoin Business Idea? This Is What You Need to Do.