Personal concierges can expect to make anywhere from $40,000 to $60,000 a year, depending on how many clients they take on and the range of services they offer. In addition, concierges often receive tips or gifts from grateful clients.
Concierges can bill their clients in a variety of ways. For instance, some charge membership fees based on how many requests are usually made per month. Others bill on monthly retainers, while others charge per service or per hour. It's your game, and you can tailor it to meet your needs.
When asked to put numbers to their fees, concierges say their typical charges would work out to be anywhere from $25 to $125 an hour, depending on the particular task. If concierges dip into their own money to purchase something for a client, the client is billed for the item later.
Some personal concierges also receive what are known as "referral fees" from various companies when they steer business to them. Companies that often pay referral fees include wedding planners, caterers and florists. Many concierges pick up extra income via this avenue.
What Will You Be Paid?
You might be wondering how your clients will be billed or what to charge for your time and efforts. In the rapidly developing personal concierge industry, how you charge your clients is another one of those gray areas with no set-in-stone guidelines. What and how you're paid for your efforts is another area that you will have to research and design along the lines of your own preferences and ideas.
Most of the concierges we talked to charge their clients membership fees. Some memberships allow a certain number of requests each month for one annual fee. For those types of memberships, annual fees might start at around $1,000 to $1,500. Other memberships might be available for a smaller annual fee. For instance, if a client wanted to use the concierge services only once or twice a year for small errands, a fee of $500 might be established. Fees and contracts vary among concierges and clients.
Corporate clients are generally charged much higher fees because they require more services per month. For corporations, membership fees will vary widely depending on the size of the company and how many requests each employee is allowed. Again, most concierges declined to divulge exact fees, but a ballpark annual fee for a corporate client with many employees who are each allowed multiple requests each month could start at about $5,000. More employees and a greater number of requests could drive the fee much higher.