Customer Relationship Management

News and Articles About Customer Relationship Management

Collaborate to Win Is the Paradox of Market Competition
Relationships

Collaborate to Win Is the Paradox of Market Competition

Our great ideas go nowhere without relationships that bring us the customers, employees and investors we need to succeed.
Josh Mait
6 Reasons to Make Your Business Human on Social Media
Social Media Marketing

6 Reasons to Make Your Business Human on Social Media

Customers are more likely to connect with your brand when they connect with the people behind the logo.
Brett Relander
Growth and Change Require Agile Leadership and Bedrock Values
Leadership

Growth and Change Require Agile Leadership and Bedrock Values

The agile CEO is humble enough to question assumptions and accept suggestions but firm on core principles.
Rob Locascio
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Social Media Where Global Strangers Become Your Neighbor
Community building

Social Media Where Global Strangers Become Your Neighbor

When building a social media presence for your company, relationships and trust are key.
Sandi Krakowski
Gmail Hacks to Score Your Business Extra Productivity
Email

Gmail Hacks to Score Your Business Extra Productivity

With some lesser-known apps, you can set up a networking tool, automate tasks and even guard against foolhardy mistakes.
Brad Hines
New CRM Software? What to Keep in Mind.
60 Second Solutions

New CRM Software? What to Keep in Mind.

Don't allow new software to keep you from neglecting personal connections.
Entrepreneur Staff
Why Word-of-Mouth Advertising Will Make Your Fitness Business Strong
Startup Kit

Why Word-of-Mouth Advertising Will Make Your Fitness Business Strong

Customer referrals and referrals from healthcare professionals are a gold mine for personal trainers seeking new clients. Find out how to get these two groups to refer their friends, family and patients.
The Best Software Tools to Run a Startup
Tools

The Best Software Tools to Run a Startup

Time and money are precious commodities for entrepreneurs. With not much of either, here are a few tools to help run your media startup more efficiently, while also saving you a few bucks.
Jake Gibson
Share What You Know and People Will Buy What You Sell
Boosting Sales

Share What You Know and People Will Buy What You Sell

A salesman has to knock on lots of doors but people knock an expert's door. Whatever your business, you are the expert. Freely helping people today brings clients tomorrow.
Matt Hanses
5 Steps to Creating a Valuable Customer Conference
Customer Relationship Management

5 Steps to Creating a Valuable Customer Conference

For a startup trying to get off the ground (or a business looking to grow), customer relationships are crucial as these people fuel the business. To stand out against competitors and develop lasting relationships, startups should consider hosting a customer conference.
Shmulik Weller
A Checklist to Get Your Customer-Loyalty Program Off the Ground
Loyalty Programs

A Checklist to Get Your Customer-Loyalty Program Off the Ground

With more companies vying for consumers' attention (and money), businesses need to create loyalty programs to get customers on board and to stay. Here is a checklist to create a program in the digital world.
Jed Williams and John Swanciger
In This Smartphone-Obsessed World, He Who Communicates Best With His Customer Wins
Marketing

In This Smartphone-Obsessed World, He Who Communicates Best With His Customer Wins

Customers expect better communication from brands than ever. Most businesses, though, are not keeping up.
Catherine Clifford
Want Your Startup to Do a Better Job? Avoid These 3 Myths.
Quality Assurance

Want Your Startup to Do a Better Job? Avoid These 3 Myths.

For small businesses, offering a standout product means understanding what the customer wants -- and delivering it.
Scott Eisen
This Software Company Can Boost Your Retention Rate
Retention

This Software Company Can Boost Your Retention Rate

Gainsight, a customer-success management company, helps increase customer retention for small but quickly growing companies.