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It's All in the Delivery

They all bring the package to your door--so what's the difference?

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This story appears in the May 2000 issue of Entrepreneur. Subscribe »

When you're shopping for a courier service, chances are one of your primary concerns will be the rates. But even though that's certainly important, you have to consider more than price. Otherwise, you could end up throwing money away on a service that doesn't fit your needs.

If it's your first time selecting a courier, a good starting point is to pinpoint the type of service you need, says Bob DeCaprio, executive director of the Messenger Courier Association of the Americas. For example, you may want scheduled service, where something is picked up and delivered every day. Or perhaps you require routed service, where, for instance, a courier picks up payroll checks and delivers them to various locations. Or you may need on-demand service, which means calling for a pickup on an as-needed basis.

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