Lessons Learned Choosing a personnel trainer you can count on.

When your employees need training and you don't have theexpertise, it's time to bring in an outside trainer. But how doyou know you'll get what you need--and what you pay for?

"Although your relationship with an independent trainer isbrief compared to your relationship with your employees, you needto be as thorough in screening and selecting a trainer as you arein hiring [employees]," says Ed Campbell, president of TheGlobal Leadership Institute, a comprehensive business training andconsulting company in Altamonte Springs, Florida. He offers thesetips:

• Determine exactly what you need before you begin your search,and be specific from the outset as to what you expect.