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4 Tips for Outsourcing in 2021 Avoid the typical mistakes and outsourcing may be the best business decision of your post-COVID-19 recovery strategy.

By Daria Leshchenko Edited by Michael Dolan

Opinions expressed by Entrepreneur contributors are their own.

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Outsourcing is predicted to be one of the go-to customer strategies in the post-COVID-19 world. Tight on budget and uncertain of their future, companies will opt for no-strings-attached business relationships rather than spending time and effort on in-house departments.

Almost a third of UK companies plan to outsource at least one business area following the COVID-19 crisis, especially in IT (37%) and marketing (32%). The Global IT outsourcing market is predicted to grow by $98 billion during 2020-2024. Сloud-based outsourcing is the most promising kind since it was the only one that increased by 7% during the second quarter of 2020 when others faced a decline.

Since COVID-19 pushed the adoption of remote work, many companies overcame a fear of lack of control and communication friction. With the opportunity to cut expenses by 20-30%, looking into outsourcing may be a good business decision. But it needs to be made wisely since outsourcing has faced the same challenges as other businesses during COVID-19: shift to remote work, client base restructuring, infrastructure changes, mental wellbeing of employees, etc.

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