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One Thing You Should Never Skip When Planning Your Course or Training Program

Why the decision of conducting user research and learning needs assessments can make or break your program.

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We've all been there before, having been told that all we had to do was to "follow our passion" and we'd automatically attract the right type of clients — learners for our course, in this case. The best thing is that you don't even need to be an expert to start teaching, creating a course or even leading your own training program. That's great, right? So great that it sounds almost too easy to be true.

That's because we're missing a crucial step: knowing enough about our learners so that we deliver the best program for them.

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