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In March of 2020, Great Clips had 4,501 salons open. One month later that number was 17. How did this franchise organization pivot during a global pandemic to not only survive but thrive?
Like any business, franchisors often get caught up in recruiting and qualifying the perfect candidates to invest in their organization. What's the balance between being too picky and not picky enough?
Great Clips, Inc. President Rob Goggins knows first-hand how a strategic plan can make a difference for a business during challenging times.
A strong company culture is more important than ever as employees work remotely, away from the support and structure of a formal office setting.
Most successful franchisees know there's no such thing as being an absentee owner. Investing in a manager-run business can help them manage their time and their investment.