Take Heart Do you use your heart as well as your head in business matters? A bit of TLC may be just as important as your MBA when dealing with customers, employees and yourself.

We've had a shift in attitudes about work during the past few decades. The admired workaholic entrepreneur of the 1980s is now more often considered a pitiful character. Dying at the switch is no longer fashionable. Business owners want success, but they also want a life.

At the same time, most business owners love their work. And what's wrong with that? Our work helps define us. It's gratifying to produce or serve and know no limits.

The problem comes when business owners try too hard to separate "work" from "life." It can't be done, especially if "work" is just down the hall from "life."