Tech-Support Company
Turn people's baffling computer mishaps into a money-making opportunity.
By Eryn Gable •
Opinions expressed by Entrepreneur contributors are their own.
My computer growls at me. Grrrr. Sometimes, I imagine a littleelf inside grumbling at me for waking him up to run the hard drive.I wait for the elf to calm down, or I hit the tower, rattling thelittle guy enough to shut him up. When nothing appeases him,I'll finally call one of our computer techs to permanentlysolve the problem. That makes me one of the lucky ones.
Average consumers or business owners generally don't have aconvenient techie to aid them in times of need. That's where agrowing number of help-desk companies hope to capture a chunk ofthe tech-support market. While there were nearly 72 million PCsinstalled in American homes and $150 million generated by supportportals in 1999, IDC predicts those numbers will grow to more than 128million PCs and over $4 billion in 2004.
Continue reading this article — and all of our other premium content with Entrepreneur+
For just $5, you can get unlimited access to all Entrepreneur’s premium content. You’ll find:
- Digestible insight on how to be a better entrepreneur and leader
- Lessons for starting and growing a business from our expert network of CEOs and founders
- Meaningful content to help you make sharper decisions
- Business and life hacks to help you stay ahead of the curve
