bad publicity

Crisis Management

What to Do When You Wake Up to a PR Crisis

Unfortunately, the old saying that 'all press is good press' is wrong. But you can survive.

Is That Memo Worth Sending? These 5 Leaked Memos Will Make You Reconsider.

Before hitting 'send,' consider the ramifications if that memo is seen by outside eyes.

What If, One Day, You Honestly Portrayed the 'Dark' Side of Building Your Company?

Supermodels are posting images of themselves sans makeup; they're displaying their stretch marks. Maybe you should do the same when hard times hit your company.

A Tiny College Offers PR Crisis Lesson Businesses Should Study

When Shimer College was ranked one of the worst colleges in America, it trusted its loyalists to make its case. The strategy has worked well.

Comcast Accidentally Changes Customer Name to Asshole Brown

The mass media company faces another customer-service blunder after someone tried to cancel the family's cable service.

More From This Topic

Business Etiquette

What the Uber Snafu Teaches About Avoiding Inappropriate Public Statements

Steer clear of unsuitable business remarks and blunders that will ricochet well beyond a private gathering.