bad publicity

A Tiny College Offers PR Crisis Lesson Businesses Should Study

When Shimer College was ranked one of the worst colleges in America, it trusted its loyalists to make its case. The strategy has worked well.

Scott Willyerd

· 3 min read

Comcast Accidentally Changes Customer Name to Asshole Brown

The mass media company faces another customer-service blunder after someone tried to cancel the family's cable service.

Carly Okyle

· 3 min read

What the Uber Snafu Teaches About Avoiding Inappropriate Public Statements

Steer clear of unsuitable business remarks and blunders that will ricochet well beyond a private gathering.

Carm Lyman

· 3 min read