Signing out of account, Standby...
Technology is giving organisations an edge they've never had before, but there is still an important human role to be played. If you can find that balance, you'll keep employees happy while delivering first grade customer service.
Marketing strategies need to include families with adult kids and grandparents under the same roof.
Older adults are one of the world's largest underserved populations. Those who invest now will tap unmet needs and reap the rewards.
Used smartly, new tech can help resolve many of the same differences it's helped magnify -- including gaps in communication, skill sets and work-life balance.
A conservation group is helping a tribe in South America's rainforests preserve their healing knowledge for the next generation.
The years until 2020 are poised to redefine almost every facet of how we work, from the way we run customer service to the way we build our businesses.