News and Articles About Customer Loyalty
The newest crop of consumers will be incredibly brand fickle. Can you appeal to them over your competitors?
You can slay the online giant (somewhat) -- by doing these eight things consistently.
Client service is something that should be cultivated from the inception of a company -- not considered a form of damage control.
Adding personalized touches to customer interactions can help not only develop a strong relationship but also snag future sales.
Attracting customers is critical to the success of your online coupon or daily deal website. Here's how to attract traffic and build a following.
These four key ways can help a startup or small company win over consumers to be brand loyalists.
If you want to create life-long clients, you need to impress people right from the start.
In the age of social media, both positive and negative reviews can spread like wildfire.
It's more powerful to be polarizing than it is to be neutral.
Launching a customer-loyalty program isn't enough. To make it worth your while, you need to ensure you are getting the most out of it.
Forging solid business ties seems simple on the surface, but this requires time, effort and tact.
Visitor abandonment remains to be one of the leading obstacles for online retailers. A great deal of time and money is spent to bring traffic to business websites. Here is how consumers to stay on your site.
Learn what companies can do if consumers do become unhappy.
A small business can earn consumers' loyalty by focusing on this essential quality in four key ways.
In this podcast, Lewis Howes chats with millionaire Timothy Sykes about how we can cultivate loyal customers and make a ton of money.
When it comes to brand loyalty, values are worth more than engagement.
Another glaring example of how companies miss the mark on marketing and customer loyalty campaigns.
A great product is the necessary start but listening to customers and responding is how companies flourish.
With competition fierce, companies need to develop brands that instill these two things in its strategy.
Customers are more likely to connect with your brand when they connect with the people behind the logo.
A close study of Amazon.com founder Jeff Bezos reveals one of the world's most innovative companies is rooted in one of the oldest ideas. The customer comes first.
For the typical start up, the less splashy the launch the better the chances of quietly refining the product and finding the first customer.
Coupons are an excellent way to attract new customers, reward loyal customers and to track and measure your advertising ROI.
Entrepreneurs must constantly grapple with how to tackle their company's competition. Here are four effective tactics.
The agile CEO is humble enough to question assumptions and accept suggestions but firm on core principles.