Customer Loyalty

News and Articles About Customer Loyalty

7 Tips to Knock Your Online Customer Support Out of the Park
Customer Service

7 Tips to Knock Your Online Customer Support Out of the Park

Consumers demand fast action these days, so try these strategies to be a responsible and caring company.
Jonathan Long
Customer Relationship

How to 'Fire' Bad Customers Without Burning Bridges

There are several things you can do to make the process as pain-free as possible for both parties involved.
Jeffrey Hayzlett
4 Ways to Market Your Business for Free
Marketing

4 Ways to Market Your Business for Free

There are a handful of marketing practices available to entrepreneurs that don't require them to burn through valuable resources.
Aaron Goodin
5 Ways to Maintain Brand Engagement on Mobile After the Holiday Rush
Mobile

5 Ways to Maintain Brand Engagement on Mobile After the Holiday Rush

Here are a few pointers on how to beat the holiday burnout and keep customers wanting more.
A 5-Step Guide to Competing With Amazon
Competition

A 5-Step Guide to Competing With Amazon

Think you can't compete with Amazon? Think again.
Neil Patel
7 Ways to Say I Love You
Employee Recognition

7 Ways to Say I Love You

Simple expressions of thanks can go a long way toward instilling loyalty with staffers and customers.
Stacey Alcorn
5 Ways To Make Your Startup Addictive
Customer Loyalty

5 Ways To Make Your Startup Addictive

Here is how to get your clients clamoring for more of your product or service.
Brian Horn
5 Ways Content Marketing Can Create Brand Loyalty
Content Marketing

5 Ways Content Marketing Can Create Brand Loyalty

In a technology-driven world, content is everything and every business is a publisher-and customers are the sales force.
Salespeople Are Shifting Away From Traditional Sales Models to This Strategy
Sales Strategies

Salespeople Are Shifting Away From Traditional Sales Models to This Strategy

As consumers become savvier and increasingly overwhelmed with sales and marketing messages, they've begun to tune out. Here is how to reel them back in.
Fergal Glynn
Want to Attract More Loyal Customers? Focus on This Marketing Strategy.
Marketing

Want to Attract More Loyal Customers? Focus on This Marketing Strategy.

This marketing approach is about pitching your brand to those in the audience who are actually listening -- the ones you can bring real value to.
Jason Kulpa
The Lesson in American Airlines' Smart Pricing Plan for its Exclusive Club
Pricing

The Lesson in American Airlines' Smart Pricing Plan for its Exclusive Club

What kind of customers would you rather have? Ones that pay as they go, or those on a subscription?
Gene Marks
4 Strategies to Keep Customers Coming Back
Customer Loyalty

4 Strategies to Keep Customers Coming Back

A social-media complaint can cost a company millions and a review shape a restaurant's fortune. Find out ways that consumer feedback can shape product decisions.
Andrew Reid
Too Much Social Media Can Drive Away Your Customers
Customer Engagement

Too Much Social Media Can Drive Away Your Customers

Your audience won't tire of quality content but the key word is "quality.''
Brett Relander
Aim Directly at Your Target Market to Land New Clients
Customer Retention

Aim Directly at Your Target Market to Land New Clients

Try these six ways to keep tabs on current customers and score additional ones.
Karen Mishra