News and Articles About Customer loyalty
BY Adam TorenThink the customer is always wrong? Here are a few lessons in entrepreneurship from the latest Kitchen Nightmares' season finale.
BY Logan KuglerRevolution Golf, a video tutorial website, signed up 1.2 million subscribers, and needed a solution to manage customer service. Here's how they did it.
BY Jane PorterFor many ecommerce companies, customer-return policies can be just as important as the price or the product.
BY Lisa GirardExceed customer expectations through everything from great customer service to surprise gifts.
BY Laura LorberThe author of 'The Thank You Economy' shares his views on the power of connecting with customers online.