Customer Loyalty

News and Articles About Customer Loyalty

These 6 Companies Are Boosting Growth by Delighting Customers
Customer Service

These 6 Companies Are Boosting Growth by Delighting Customers

If you're serious about your future success and the growth of your business, you have to focus just as much on service as on sales.
Sujan Patel
Why Your Business Needs a Chief Customer Advocate
Customer Service

Why Your Business Needs a Chief Customer Advocate

Businesses of all sizes would be well served giving their customers a seat at the table with an executive that represents their interests.
Carol Roth
10 Ways Competition Can Improve Your Business
Competitors

10 Ways Competition Can Improve Your Business

If there is a market for your business, you will have competitors. Learning from them is the winning strategy.
Firas Kittaneh
Never Stop Wooing Your Customers and They Will Never Leave You
Customer Retention

Never Stop Wooing Your Customers and They Will Never Leave You

The best way to succeed as a brand is for your customers to think of your company as people who are taking care of them.
Joseph Pigato
4 Off-the-Wall Marketing Techniques From America's Most Entrepreneurial Football Coach
Marketing

4 Off-the-Wall Marketing Techniques From America's Most Entrepreneurial Football Coach

Blake Anderson of the Arkansas State Red Wolves knows how to drive conversation and get attention. You should follow his lead.
John Brubaker
The Top 7 Customer Retention Tips for Today's Data-Driven Marketers
Customer Retention

The Top 7 Customer Retention Tips for Today's Data-Driven Marketers

Customer retention is key to a successful business. Learn how.
Jerry Jao
Become a Superhero to Customers, and Watch Your Brand Soar
Customer Service

Become a Superhero to Customers, and Watch Your Brand Soar

'In every business, even college recruitment, people are looking for someone to rescue them.'
John Brubaker
Tweet Them Right: 3 Steps to Increasing Customer Loyalty Via Twitter
Customer Loyalty

Tweet Them Right: 3 Steps to Increasing Customer Loyalty Via Twitter

A little blue birdie can offer great opportunities to interact with and retain customers.
Christopher Hann
Meaningful Tactics to Keep Customers Engaged: Your Weekly Tips
Weekly Tips Roundup

Meaningful Tactics to Keep Customers Engaged: Your Weekly Tips

Ditch the conventional "buy 10 get 1 free" tactic. Instead, adopt these tested strategies to keep followers engaged and loyal to your brand.
Tanya Benedicto Klich
How to Provide Multiple 'Wins' Throughout the Customer Lifecycle
Sales Strategies

How to Provide Multiple 'Wins' Throughout the Customer Lifecycle

Pitching, selling, fulfilling: What should you do at each stage?
George Deeb
4 Customer-Service Mistakes You're Already Making -- and How to Correct Them
Customer Service

4 Customer-Service Mistakes You're Already Making -- and How to Correct Them

Here are a few customer-service mistakes your company may be making and how to correct them, so you can be on the path of providing a memorable experience for customers, rather than an awful one.
Philip Krim
7 Ways to Build Credibility, Trust and Character That Will Grow Your Business
Authenticity

7 Ways to Build Credibility, Trust and Character That Will Grow Your Business

Wary of scams, rip-offs and shady marketing tactics, customers are starting to see the world more in terms of real and fake.
Brenton Hayden
The Secret to Connecting With Your Audience
Communications

The Secret to Connecting With Your Audience

There's one thing you can do that will rally your customers, colleagues and even competitors.
Stephen Key
3 Ways Successful Entrepreneurs Build Outstanding Customer Experiences
Customer Experience

3 Ways Successful Entrepreneurs Build Outstanding Customer Experiences

The key to creating a customer experience that truly surprises and delights starts with understanding what your customers need, want and value most.
Maggie Patterson