Thought Leaders
Why My Need to Control Everything Was Holding My Team Back
When the most dependable person in the room becomes the bottleneck, growth stalls.
Juan C. Rezk is a Chief Marketing Officer who scales PE-backed service companies by integrating marketing, sales, and operations through a data-driven, customer-first approach.
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More From Juan C. Rezk
Building a Business
Acquisitions Fail When Leaders Ignore These Drivers of Business Value
Most acquisitions fail not because of bad numbers, but because leaders overlook the hidden drivers of value — brand equity, customer trust and frontline relationships.
Business Ideas
Why Predictive Service Is the Next Big Thing For Your Customer Service
To drive growth, companies should transform customer support from reactive to predictive and proactive. Using foresight, ethical data and strategic alignment can turn customer experience into a key competitive advantage.
