Leadership

If You Want to Improve Employee Satisfaction, Try This Controversial Practice

Sometimes employees need to find other opportunities to reach contentment.

Nigel Green

· 4 min read

4 Surprisingly Positive Ways 2020's Chaos Impacted Workplace Culture

Last year's triple whammy of disease, economic turmoil and social strife dealt most workplaces some heavy blows, but there were a few interesting positive changes as well according to a new survey.

Janine Yancey

· 6 min read

Your Employees Are Probably Feeling Triggered at Work

In all likelihood, it's happening. Here's how to know when your employees are triggered, and what to do about it.

Nika White

· 9 min read

The Derek Chauvin Verdict Is 'Guilty.' But Your Black Employees Are Still Not Okay.

Here are three ways to support your employees of color throughout this traumatizing time.

Mandy Price

· 7 min read

You Are Not a Leader Until You Face These 5 Pains

Here are the five rites of passage that every leader must go through, why they're so difficult and why they're essential to creating the business of your dreams.

Elizabeth Hartke

· 8 min read

13 Leadership Lessons from Zoom Founder and CEO Eric Yuan

How he built the most popular video communications platform in the world.

Jason Nazar

· 9 min read

1 out of 4 of your Employees Feel They Don't Fit In. Here's Why That Matters, and What to Do About It.

Employees who have a high sense of belonging are more likely to be satisfied with their jobs and more engaged at work. Leaders can set the tone and make a tangible difference for teams and individuals.

Alexi Robichaux

· 5 min read

Improving Diversity in the Technology Bubble

The future of innovation values diversity. For tactical strategies, look to global entrepreneurs.

Alex Lazarow

· 6 min read

Customer Centricity: What It Is, Why It Matters and How to Improve Yours

Haven't thought about it before? Now's the time to learn all you can.

Lucas Miller

· 4 min read

How To Successfully Develop Your Company's Core Values – And Ensure They're Practiced

These values should be the backbone of your business -- and everyone involved should reflect them.

Stu Sjouwerman

· 5 min read

This Cake Traveled 1,500 Miles, and Is A Powerful Lesson In Customer Service

Great customer service can transform ordinary moments into special experiences. Take notes from this supermarket.

Jason Feifer

· 4 min read

Aimee Tariq

· 5 min read