Thought Leaders
Tap into advice and insights from some of the business world's foremost thought leaders, and find out what it takes to join them.
Why Are Remote Work Trends So Different in the US and UK?
While the USA and the UK share similarities, they have markedly different remote work cultures. This is particularly interesting for a US-based founder with UK-based employees. I wanted to explore these differences further so we can understand how remote work policies can be tailored to enhance productivity and employee satisfaction in both countries.
Taco Bell Is More Than 60 Years Old — Here's the Brand's Secret to Staying Relevant, According to Its CEO
The fast food franchise has its sights set on something bigger than the quick service restaurant category. That landed it the #1 spot on our Franchise 500 for the fifth time.
8 Wild New Franchise Concepts You'll Want to Know About
Want to own a business that does something fun, sweet or kooky? One of these new franchise brands might be a fit for you.
Stop Blindly Following 'the Customer Is Always Right' — Here's What to Do Instead For the Sake of Your Employees
Businesses should move away from the outdated "the customer is always right" mindset, which often leads to employee burnout, high turnover and, ironically, poor service quality. Here's how to prioritize building genuine relationships and empower employees to use empathy and their own judgment when addressing customer needs.
More Posts on Thought Leaders
It's Time to Rewrite Your Company's Values — Here's How
Most companies' values are forgotten or disconnected from daily operations. By rethinking and co-creating values with your team, you can transform them into actionable tools that align behavior, build trust and drive performance.
Hard and Soft Skills Go Hand-in-Hand — These Are the Ones You Need to Sharpen This Year
The coming year promises to be one of change, which can be daunting and exciting. While it's important to stay on top of new technologies, the key will be sharpening those soft skills.
Ready to Ditch Your Job for Financial Freedom? Here Are Some Truths About Starting Up
Ready to break free from the 9-to-5 grind? If you've ever wondered how to make the leap, this guide is your roadmap.
70 Small Business Ideas to Start in 2025
We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2025.
The Holiday Return Surge Ruins Our Planet — Make These Small Changes to Create a More Sustainable (and Profitable) Business.
As the holiday season winds down, retailers are bracing for an inevitable surge in product returns. Optimizing the returns process can lead to both business growth and sustainable action, transforming waste into a net new value stream.
Law School Taught Me a Lot — But Not How to Run a Business. Here Are 3 Lessons I Learned the Hard Way.
The world is full of smart, capable professionals whose businesses didn't succeed — not for lack of skill, but for lack of business know-how. And I was one of them. Here's what I learned about running a business that law school never taught me.
These Rookie Mistakes Almost Ruined My Business — Here's What I Wish I Knew Before Starting
Success often comes from trial and error for entrepreneurs. Avoiding these 11 mistakes will save you time, money and stress.
5 Ways Becoming a New Dad Has Made Me a Better Leader
After stepping away from work for a few months to care for my newborn, I see my role as the boss in a different light
This Simple Rule-of-Thumb About Annual Raises Will Reduce Employee Turnover
If you're looking to keep your best employees, maintain morale and stay competitive in today's market, the secret might be in your approach to annual raises.
How These Entrepreneurs Turned a Seasonal Venue Into a Nightlife Powerhouse
Michael Schwartz and Bobby Rutter of Forward Hospitality Group discuss transforming the entertainment scene in the Midwest and using reinvention as a business model.
Travel Smarter, Lead Better — How to Use Travel to Boost Your Leadership IQ
For leaders, business travel can be an opportunity to connect with employees, build key relationships and solve urgent problems — if they approach it properly.
