Customer Loyalty: Page 4

Leadership

Why Customer Service Is Your Get Out Of Jail Free Card For Business Success

These are the secrets of using customer service as a powerful business advantage, with exceptional results and almost zero risk of it being knocked off.

By Micah Solomon

Marketing

Spending the Most Really Does Win the Most Customers. Here's Why

Customers are the lifeblood of your business. You don't want to cheap out when it comes to customer retention.

Growing a Business

Why Staying Human in the Age of AI is Crucial to Business Survival

In the ever-changing tides of consumer trends, only the most adaptable businesses will stay afloat and thrive.

Marketing

8 Effective Ways to Connect With Your Customer

Here's how you can stay ahead of the curve when connecting with customers in the digital age.

Thought Leaders

5 Life-Changing Customer Service Secrets You Can Learn From Five-Star Hotels

Dramatically improve the customer service at your business by emulating the great hotels, including The Ritz-Carlton, Four Seasons and Michael Dell's newest ultra-luxury property.

Growing a Business

Want Loyal Customers? Teach Them Something New — Here's How Customer Education Programs Elevate Your Business

Many businesses think they can't afford to invest in customer ed programs, the truth is, they can't afford not to. Here's why.

Growing a Business

5 Shocking Customer Service Mistakes You're Making Every Day (And How to Fix Them Right Now)

Follow these steps so your organization is fondly remembered by customers long after they have experienced your iconic customer service.

Growing a Business

As Inflation Bites, Loyalty Programs Are More Important Than Ever. Here's How to Create One That'll Stand the Test of Time.

Discounts and rewards form the backbone of loyalty programs. But the future has more in store for companies that are willing to go beyond what exists today.

Growing a Business

4 Strategies European Restaurateurs Can Use to Build Loyalty and Attract Repeat Customers

Innovative ideas and reminders to get customers coming back again and again, even in an increasingly competitive industry.

Marketing

Is Your Company Hitting These Engagement Metrics? If Not, You're Going to Lose Customers.

Engagement isn't just an industry buzzword that you can ignore. If you care about retaining your customers, you care about engagement and you should care about measuring it.

Growing a Business

4 Ways to Provide Excellent Customer Service

Providing excellent customer service is critical for any business that wants to succeed. Here are a few tips on how to build your business with customer service at the center.