News and Articles About Customer Loyalty
If you're trying to sell something, online reviews are important to your customers. Here's how to beef up your business's presence on review sites.
Just like with a romantic relationship, the courtship can never end.
Sometimes, a client can become a nuisance. Is it worth the stress to save the relationship?
With entrepreneurship in vogue, new companies are popping up every day. But getting your brand to stand out from the crowd, takes work. Wisconsin restaurants L'Etoile and Graze figured out how to do just that.
Two investment bankers turned jewelry retailers offer five lessons on how to build customer loyalty for your retail business.
The app OwnerLists establishes a direct line of communication between business owners and their customers, allowing them to respond directly to negative reviews.
It's possible to build a cult-like following for your brand. Here's how.
Customer engagement doesn't happen overnight, but there are certain steps you can take to ensure you're cultivating a meaningful connection with buyers.
In business, people often believe you need an enemy to beat, but there are better places to focus your energy to grow your business.
Four tips you can implement today to improve your ratings on review sites.
Vayable co-founder Jamie Wong opens up about how leaving the Valley's "techno-chamber" helped her form deeper connections with customers.
A new train-themed restaurant started off well, but the number of diners on board is dropping. Ask Entrepreneur's expert offers advice to help this business get back on track.
In business, first impressions only happen once. Here's how to make that moment both positive and lasting.
In a lesson to all businesses about how to provide great customer service, a Netflix service rep role-played 'Star Trek' while trying to fix a problem.
Gamification, a principle for applying gameplay mechanics and theories to everyday problems, is growing in popularity. Here's how your small business can start playing.
Starbucks appears to be sending a message about cooperation to lawmakers in Washington, but it's really just getting more customers into its stores.
The founder of OrigAudio opens up into how he turned a hard-knock situation into 8,000 new customers.
With a little bit of focus, companies can convert casual fans into powerful brand advocates.
Alexis Ohanian on the importance of creating a new tech product or service that solves a problem in people's lives.
Loyalty is a two-way street. If you want to turn customers into raving fans, you'll have to go above and beyond when it comes to the service you provide.
This Denver-based small shop has weathered tough times by showing their customers that they care.
Your customers probably don't like you as much as you think. Here's a look at how improving customer service can boost your bottom line.
Outshining your competition means getting savvy about your approach. This doesn't require a hefty budget, just a creative mind and sense of adventure.
You don't want to just give your customers a sense of trust when they think of your brand. You want them to be certain that you're the right choice for them. Here's how.
One-time customers aren't going to fuel the continued growth of your business. Retaining customers is crucial to your long-term success.