Customer Loyalty

News and Articles About Customer Loyalty

What Happened to the Real Black Friday?
Retail Businesses

What Happened to the Real Black Friday?

The shopping event has just become crazy. Entrepreneurs should step in and bring it back to its roots.
Jim Joseph
4 Reasons Why Customers Vanish Without a Word
Customer Loyalty

4 Reasons Why Customers Vanish Without a Word

Often, people are just too polite to tell you that you are screwing up. You need to find out for yourself.
John Boitnott
Transform Seasonal Shoppers Into Loyal Shoppers Year-Round
Customer Loyalty

Transform Seasonal Shoppers Into Loyal Shoppers Year-Round

Harness these six methods to secure new customers for the long haul.
Tiffany Monhollon
Steal Away Your Rival's Unhappy Customers
Customer Loyalty

Steal Away Your Rival's Unhappy Customers

Our experts explain how you can use customer disloyalty to your advantage.
Entrepreneur Staff
The Future of Customer Loyalty
Customer Loyalty

The Future of Customer Loyalty

Is your business ready for customer loyalty 3.0?
Carol Roth
How to Make Someone Want to Do Business With You
Finding Customers

How to Make Someone Want to Do Business With You

Here's how to attract customers, so your sales process becomes as simple as saying 'yes' when they beg to hire you.
Dorie Clark
Who Our Loyalty Experts Are Loyal To
Customer Service

Who Our Loyalty Experts Are Loyal To

We asked our customer service experts about the companies they love and why.
Entrepreneur Staff
Staff Training's Surprising Role in Customer Loyalty
Customer Loyalty

Staff Training's Surprising Role in Customer Loyalty

Educate your staff to ensure a top-notch customer experience.
Entrepreneur Staff
Want Loyal Customers? Understand This.
Customer Loyalty

Want Loyal Customers? Understand This.

Our experts help you better understand why your customers use your service to build loyalty.
Entrepreneur Staff
Focusing Just on New Sales? Focus on This Instead.
Sales

Focusing Just on New Sales? Focus on This Instead.

Our experts explain how to maximize your relationship with existing customers.
Entrepreneur Staff
Aggressive Marketing Won't Win Customer Loyalty
Customer Loyalty

Aggressive Marketing Won't Win Customer Loyalty

Our experts explain what businesses often don't understand about customer retention.
Entrepreneur Staff
Tell Them You Care With a Holiday Card. Use These 5 Tips to Do It Right.
Holidays

Tell Them You Care With a Holiday Card. Use These 5 Tips to Do It Right.

Sending out greetings to your vendors, customers and clients is a simple business strategy that provides you with a 10-fold return.
Jonathan Long
The Missing Ingredient of Modern Marketing
Social Media Marketing

The Missing Ingredient of Modern Marketing

What is needed is a complete solution for your digital needs that's designed to work in tandem with your existing infrastructure.
Ekaterina Walter
Utilize Technology to Build Intimate Customer Communities
Customer Feedback

Utilize Technology to Build Intimate Customer Communities

The latest developments allow businesses to cut out the middlemen and establish a direct line to the people that matter most.
Lisa Hammitt