Choose a platform that serves the needs of every department.
Blind check-ins and failing to build relationships before complaints arise are behaviors of the past. Use data to understand clients, proactively preparing for interactions.
Here are some easy changes entrepreneurs can make for a more productive year ahead.
Consumers demand fast action these days, so try these strategies to be a responsible and caring company.
How an early morning exercise session lead to a new understanding of managing aggressive feedback.
By assuming core processes in factories, labs, hospitals, offices, will machines make people irrelevant or unemployed? Consider this argument that humans partnered with such machines will give rise to efficiency, customer service and innovation.
You might save everyone a lot of angst in the process.
Grow Your Business
Positioning your company as a leader takes a lot of planning and hard work.
Never skimp on that which directly affects customer communications.
'She's Shirley,' said Craig Boyd, a regular customer. 'She takes care of us and always has a smile.'
Domestic manufacturing is a better deal than you think, says the owner of a U.S. printing facility.
Think you can't compete with Amazon? Think again.
Recognize your company's approach to clients and the potential pitfalls your business can fall into. Develop a strategy in response.
If you've tasted success and now have lost it, it usually comes down to one thing.
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© 2015 Entrepreneur Media, Inc.