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Today's Most Read
Multitasking Can Damage Your Brain and Career, Studies Say
The Case For and Against Millennials as the Greatest Entrepreneurial Generation (Infographic)
The 5 Best Pitch Tactics I Heard as an Angel Investor
The Surprising Benefits of Laughter
At What Age Do Our Intellectual Abilities Peak?
News and Articles About Customer Service
5 Ways to Provide Personalized Service to Small Companies -- Profitably
Efficiently offer a high-touch customized experience to customers in a manner that resonates with the way they want to interact.
The Customer Is Mostly Wrong
When it comes to a product's vision, turn the popular idiom on its head. Customers are often poor judges of their own needs.
Right or Wrong, You're Not Going to Win the Argument With the Customer
Your profits may take a hit, but it's usually better to just refund or credit a client who feels wronged.
Do Unique Titles Change the Way We See Job Roles?
Singular titles can play a part in highlighting a unique corporate culture. This can help companies find the right people and vice versa.
Raubi Marie Perilli
The Secret to Winning the Customer Service Battle in Ecommerce
To be successful in today's online marketplace, web stores need to focus on delivering the full customer experience.
The Secret to Outstanding Customer Service
Customer service comes down to answering two very simple questions.
To Keep Buyers From Cheating on You, Always Be Loyal to Them
Stop thinking 'close the deal' and start thinking 'begin the relationship.'
Create an Unforgettable Customer Experience With These 5 Tips
Small businesses may think they have a disadvantage when it comes to competing against the big guns but one place they can shine is in delivering exceptional customer service.
Can a Food Blogger Force Starbucks to Change Its Pumpkin Spice Latte?
Vani Hari has already convinced Subway and Chick-fil-A to make big changes. Now, she's taking on Starbuck's favorite fall drink.
How the 10-Foot Rule Can Help You Win Customers
Managers and employees: Take note of this simple but powerful practice.
6 Ways to Make Your Customer Service Better
Happy clients will not only buy more from you, they'll tell their friends.
Harvest a Garden of Perennial Shoppers With These 7 Savvy Techniques
Grow your first-time customers into loyal brand followers with these techniques.
The 3 Things You Need to Do When You've Upset Your Customer
If your customer is letting you know he's not happy with your business, you have a chance to make things right. Here's how.
How to Win Clients Your First Week in Business
Businesses take time to build, but there are a few tricks to snagging key clients quickly and getting your company off the ground immediately.
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