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Today's Most Read
5 Ways Open Government Data Can Inspire Startup Innovation
Great Idea But Little Capital? Don't Let That Hold You Back.
10 Things Exceptionally Productive Entrepreneurs Do Every Day
Risky Business: 6 Potential Pitfalls of Writing a Business Plan
How Reading Books Reduces Stress and Makes You Smarter at the Same Time
News and Articles About Customer Service
The 5 Irrefutable Principles of Selling
The more you are willing to give, the less you will need to "sell.''
It's Time to 'Untrain' Your Sales Force
If your sales team is still operating under tradition, they need to adapt to today's buyers.
Bot or Person? The Customer Automation Conundrum.
Frustration with "touch one for this, two for that'' may be driving away customers. Helpful automation geared to your demographic will bring them back.
3 Social Media Rules Most Entrepreneurs Don't Follow
With a little effort, you can build a reputation through social media as someone who values customer service and works hard to answer consumer questions.
Will Your Company Be a Leader of the Customer-Service Revolution?
These four key ways can help a startup or small company win over consumers to be brand loyalists.
Amazon May Be Looking to Break Into the Takeout-Delivery Market
The new service will reportedly be a part of Amazon Local and compete directly with services like Seamless and GrubHub.
Forget Customer Service, Think Customer Wowing
If you want to create life-long clients, you need to impress people right from the start.
Satisfy Customers With These 5 Pointers, Then Expect More Customers
In the age of social media, both positive and negative reviews can spread like wildfire.
The 4 Types of Online Discount Websites You Could Start
Find out more about the four varieties of sites that offer deals to consumers looking to save some money.
Entrepreneur Press and Rich Mintzer
If You Want That Customer, Mind Your Manners
Etiquette is not just something your parents thought was important or an outdated social protocol. Potential buyers deserve respect.
How to Deal With Headache-Inducing Customers
While most customers are happy when companies offer solutions and try to help , there are a few types of customers who will never be happy. Here is how to deal with them.
4 Things Shoppers Want in an Online Retailer's Return Policy (Infographic)
One way to give customers a special perk they will remember is to pay the return freight for undesired goods.
Hey, Service Professionals: It's Time to Modernize
You've probably experienced this before. You need some repair work done, but it's difficult to find someone for the job. Then other inconveniences stack up.
Customer Relationship Management
5 Tips for Building Strong Relationships With Clients
Forging solid business ties seems simple on the surface, but this requires time, effort and tact.
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