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News and Articles About Customer Service
The Secret to Winning the Customer Service Battle in Ecommerce
To be successful in today's online marketplace, web stores need to focus on delivering the full customer experience.
The Secret to Outstanding Customer Service
Customer service comes down to answering two very simple questions.
To Keep Buyers From Cheating on You, Always Be Loyal to Them
Stop thinking 'close the deal' and start thinking 'begin the relationship.'
Create an Unforgettable Customer Experience With These 5 Tips
Small businesses may think they have a disadvantage when it comes to competing against the big guns but one place they can shine is in delivering exceptional customer service.
Can a Food Blogger Force Starbucks to Change Its Pumpkin Spice Latte?
Vani Hari has already convinced Subway and Chick-fil-A to make big changes. Now, she's taking on Starbuck's favorite fall drink.
How the 10-Foot Rule Can Help You Win Customers
Managers and employees: Take note of this simple but powerful practice.
6 Ways to Make Your Customer Service Better
Happy clients will not only buy more from you, they'll tell their friends.
Harvest a Garden of Perennial Shoppers With These 7 Savvy Techniques
Grow your first-time customers into loyal brand followers with these techniques.
The 3 Things You Need to Do When You've Upset Your Customer
If your customer is letting you know he's not happy with your business, you have a chance to make things right. Here's how.
How to Win Clients Your First Week in Business
Businesses take time to build, but there are a few tricks to snagging key clients quickly and getting your company off the ground immediately.
Giving Customers More Than They Asked for Is Too Much of a Good Thing
Great customer service is the cornerstone of success. Redundant customer service is a waste of your time and money.
Your Secret Resource to Get a Better Product: Customer Service
Move beyond the minimum viable product with the help of your staff to develop the most valuable product.
Right-Sizing the Twitter Support Strategy for a Business
A small company can get by with one account but large-scale enterprises would be wise to branch out.
6 Ways to Keep Clients Happy
In the highly competitive business world, it is imperative to keep customers content. Here are a few simple ways to keep clients satisfied and loyal.
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