Apply for Entrepreneur360™
This ad will close in
Switch back to your default edition.
This content is tailored to our readers in
Make it your default.
Today's Most Read
When It Comes to Sales, the Phone Is Your Most Powerful Tool
Use a Millennial Mindset to Create All-Access Events
Meet Y Combinator's Bold Whiz Kid Boss
How to Lead and Succeed by Expecting Your Best
Tony Robbins: 3 Steps to a Breakthrough
News and Articles About Customer Service
A 5-Step Guide to Competing With Amazon
Think you can't compete with Amazon? Think again.
Avoid These 5 Customer-Care Traps
Recognize your company's approach to clients and the potential pitfalls your business can fall into. Develop a strategy in response.
The Top 1 Reason Your Brand's Revenue Is Declining
If you've tasted success and now have lost it, it usually comes down to one thing.
Lessons From a Country Music Duo to Make Your Business 'Big & Rich'
Professional musicians give inspiring performances. Successful entrepreneurs do the same thing.
What the Airplane 'Knee Defender' Teaches Us About Human Empathy
You might think empathy is just a touchie-feelie hippie notion, but it's also smart business.
Create a Winning Perception of Your Startup With These 3 Tips
You know what they say: perception is reality. Use this to your advantage by making your company appear larger than it is.
It Begins: Kohl's to Stay Open for More Than 100 Hours Before Christmas
The retailer is set to run a shopping marathon leading up to the holidays. And it isn't the only one.
Harvard Professor Wages War Against Chinese Restaurant Over Outdated Menu
Business professor Benjamin Edelman notified 'the applicable authorities' after he was reportedly overcharged $4 on an order.
First-Class Macadamia Nut Case Prompts Korean Air Exec to Step Down
In-flight service causes this airlines exec to have a serious meltdown.
Not in the Mood to Battle Corporate Customer Service? Get a Jerk to Do It For You.
If you're a jerk looking for work, the former head of Reddit just might have a job for you. Nice guys need not apply.
Kim Lachance Shandrow
13 Cool Web Tools to Help You Stay Connected With Your Team
Businesses are no longer restrained by location or physical space. Use these application to collaborate and expand.
5 Strategies to Triumph in Customer Support Over the Holiday Season
Thousands of new orders can strain the response to inquiries. Deflect challenging situations and demanding callers by planning ahead.
Here's How to Make the Most Out of Your Client Relationships
How to help your customers without wasting your time, or theirs.
5 Customer Service Tips to Avoid Scrooge-Like Behavior
This time of year means more business, which also means more frustrated customers.
Starting a Business
Reprints & Licensing
© 2015 Entrepreneur Media, Inc.