Customers: Page 3
5 Ways to Avoid Unfair Business Practices While Protecting Your Business and Customers
Building your business on a firm, fair and ethical foundation helps reduce risk and protect your brand over the long haul.
Inside the Spa Where Calming Treatments Are Served Up With Craft Beer
Oakwell Beer Spa invites guests into a world of relaxing treatments combined with craft beer. Learn how Damien Zouaoui and Jessica French turned a popular European concept into a budding U.S. wellness chain.
3 Ways to Turn Your Customer Leads into Your Biggest Fans
Turning leads into fans isn't complicated. It requires setting the right expectations from the beginning and then exceeding them.
How to Become the Ritz-Carlton of Your Industry in 7 (Difficult) Steps
The Ritz-Carlton Hotel Company is legendary for its extraordinary customer service (hospitality). Here are seven essentials that you can bring to your own industry as well.
This 4-Step Secret is Key to Exceptional Customer Service — And it Requires A Lot More Than Just Smiles
Exceptional customer service depends on more than smiling, empathetic employees (though they're vitally important as well!). It also requires customer service standards and customer experience systems.
Want to Unlock Unprecedented Operational Efficiency and Enhance the Customer Experience? Here's the Solution You Need.
How to transform your business through the power of API systems.
How Customer Success Can Supercharge Your Revenue
Here's how focusing on customer success can drive revenue and boost your bottom line.
How This Brewing Company Tapped Into New Revenue Streams By Putting Their Drinks In People's Fridges
Tiago Carneiro, of Novo Brazil, discusses expanding a business model, selling packaged goods, and having big ambitions.
How to Use Customer Feedback to Unlock Growth and Loyalty in 2024 and Beyond
As businesses set new goals and standards for themselves in the new year, they should place extra emphasis on retaining customers and acting upon the valuable feedback they receive.
Outpace Competitors in 2024 with Fresh Niche Growth Tactics
From market research to picking strategic partnerships, how to recognize and maximize new-year opportunities.
Why This 3-letter Word Will Solve (Nearly) All Your Customer Service Problems
An expert customer service look at the essential reframing that is necessary for customer service success.
The Long Game vs. The Short Game — How Small Business Owners Can Master Authentic Customer Relationships
Success isn't just about the number of sales or the size of our businesses. It's about the relationships we build.
How to Shorten Your Sales Cycle With 9 Simple Steps
Boost revenue and enhance business efficiency with these strategies.
Early Bud Light Boycotter Kid Rock, Who Fired a Rifle at Cases of the Beer, Just Changed His Stance — Here's Why
The musician announced he's changing his tune — but photographic evidence suggests his boycott was tenuous from the start.
Panda Express Customer Attacks, Stabs Employee Over Food Order
The stabbed employee was taken to the hospital for their injuries and later released.