Customers

News and Articles About Customers

The 5 Things Your Customers Won't Admit About Your Customer Experience
Customer Experience

The 5 Things Your Customers Won't Admit About Your Customer Experience

From first contact and customer onboarding to long-term retention, there are plenty of potential fail points to a good customer experience strategy.
Lisa Hoover McGreevy
Why Entrepreneurs Must Research Market Size
Market Research

Why Entrepreneurs Must Research Market Size

Reasonably and thoughtfully estimating an idea's potential market size is a key step to successfully bringing an idea to market.
Louis Foreman
8 Steps to Approaching Customer Service in the Digital World
Customer Service

8 Steps to Approaching Customer Service in the Digital World

By learning to utilize technology you can enhance your company's customer service like never before.
Drew Hendricks
How to Cheer on Your Competitors While Aiming to Win
Competition

How to Cheer on Your Competitors While Aiming to Win

While you'll never bear hug your competition, don't lose perspective of the important role they play in building your business.
Arun Agarwal
NFL Veteran-Turned-Entrepreneur Says Adaptability Is Key to a Winning Game Plan
NFL Players Inc.

NFL Veteran-Turned-Entrepreneur Says Adaptability Is Key to a Winning Game Plan

The average career of an NFL player lasts 3.3 years. Israel Idonije attributes his 11-year tenure to his ability to adapt.
Israel Idonije
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The 4 Secrets to Achieving Customer Loyalty
Customer Loyalty

The 4 Secrets to Achieving Customer Loyalty

Every business wants loyal customers, yet we often forget how crucial relationships are to our success.
Seth Bailey
Want to Close Deals Faster? Do This From the Very Start.
Closing sales

Want to Close Deals Faster? Do This From the Very Start.

Entrepreneur and sales expert Grant Cardone shares the most important thing a salesperson can do to speed up the process.
Jason Fell
How to Master the Two Key Parts of Your Online Presence
Online Marketing

How to Master the Two Key Parts of Your Online Presence

Discover the essential elements of email marketing and social media that will make your online marketing a success.
Mitch Meyerson
Becoming Indispensable to Your Customers
Customer Service

Becoming Indispensable to Your Customers

Your approach to value creation must begin with, be in partnership with and end with the customer
Adrian Davis
Israeli Startup SodaStream Looks to Flavored Waters as Consumers Shun Sugary Drinks
Sodastream

Israeli Startup SodaStream Looks to Flavored Waters as Consumers Shun Sugary Drinks

'U.S. consumers don't want better Coke, they want more interesting water.'
Why You Can't Stop Learning: Your Weekly Tips Roundup
Cash Flow Center

Why You Can't Stop Learning: Your Weekly Tips Roundup

Our network of experienced entrepreneurs offer tips on cash-flow, mission statements and more.
Tanya Benedicto Klich
10 Questions to Ask When Collecting Customer Data
News and trends

10 Questions to Ask When Collecting Customer Data

What business owners need to know about gathering, using and protecting customer information.
Kim Lachance Shandrow
The Most Important Piece of a Marketing Plan Is Your Targeted Customer
Marketing

The Most Important Piece of a Marketing Plan Is Your Targeted Customer

Knowing and anticipating the wants and needs of your customers shapes all the other elements of your plan.
Jim Joseph