Subscribe to Entrepreneur for $5
Subscribe

How Much Is Too Much?

When it comes to shipping and handling charges, there are no rules.

By
This story appears in the February 1998 issue of Entrepreneur. Subscribe »

Q: What are the guidelines for charging shipping and handling fees to a customer?

A: This question has an interesting answer. After several calls to various agencies, including the U.S. Postal Service and the Federal Trade Commission, the answer is: There are no guidelines. Companies can charge whatever they want for shipping and handling with impunity.

Continue reading this article - and everything on Entrepreneur!

Become a member to get unlimited access and support the voices you want to hear more from. Get full access to Entrepreneur for just $5.

Get 3 months free with code zendesk

Presented by Zendesk

Champions of Customer Service zendesk

Entrepreneur Editors' Picks