The Service That Helped an Ecommerce Site Fix Its Shipping Woes
This company was tired of high prices and little transparency.
The faster the Los Angeles-based online underwear retailer MeUndies grew, the more frustrated its COO, Terry Lee, became. The problem was shipping: The now 5-year-old company was manufacturing in Asia and using a freight forwarder to manage the logistical tangle of international shipping to get the product to the States. “We were paying a lot of money but getting zero transparency around pricing and the bare minimum in terms of service and flexibility,” Lee says. So he set out to find a better fit for his shipping needs.