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Voices Carry

What havoc hath Alexander Graham Bell wrought?

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This story appears in the May 1999 issue of Entrepreneur. Subscribe »

Charlie had it all. He was suave, sophisticated, and he had three beautiful private eyes to do his bidding. Oh, sure, the real draw of Charlie's Angels wasn't Charlie. But while every other 11-year-old in was ogling Cheryl Ladd, myself included, what I really coveted was The Voice coming from the box.

Fast forward to the 1990s. Nobody's heard Muzak like I've heard Muzak, and I get my messages returned not within hours, but within what seems like years. A few years ago, I delivered a voice mail so pathetic, I later parachuted out of an airplane, hoping to scare myself so badly that answering machines would no longer wrack my nerves. (It didn't work.)

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