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Top-Notch Sales Techniques

How to make the sale by seeing things from your customers' point of view

This story appears in the April 2002 issue of Teen Startups.

( - Think back to the last time you considered a purchase, then walked out of a store without buying anything. What was the deciding factor? Perhaps no one offered to help you. Or the salesperson didn't know the product. Or the price was too high.

This kind of information is vital to your own business. By seeing things from your customers' point of view, you'll gain a better understanding of what makes--or breaks--a sale.

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