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Lead Buzz 12/05

Conducting exit interviews, tracking work time and more

This story appears in the December 2005 issue of Entrepreneur. Subscribe »

It's an employee's last day on the job, and that means an exit interview. Beware: You may be going about it all wrong. It's time to look at the exit interview in a whole new light.

"The old-school [thinking says] you want to figure out why people are leaving and change that pattern," says Richard Harding, director of research for Kenexa, a Wayne, Pennsylvania, employee research and employment process outsourcing firm. "The new philosophy around exit interviews is to turn that around and figure out why productive people stay."

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