For Subscribers

How to Implement Product Updates

Organization and planning are the keys to continually providing customers with the products they want and need.

By Ben Casnocha

Opinions expressed by Entrepreneur contributors are their own.

If you're in the business of selling products, then the ideaof updates and upgrades shouldn't be a foreign one. In fact,customers expect-and demand-constant evolution,especially in a marketplace where the barriers to entry are low orwhen there's competition.

If your product remains the same with no upgrades, the chancesof someone else surpassing your products through better quality,lower prices, new add-ons and the like are pretty good. And keep inmind that "upgrades" doesn't just mean addingon-it can mean subtracting functionality if that creates abetter user experience. So to keep up with customer expectations,you just keep upgrading your product, right? Well, not exactly.

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