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Frame of Reference Referral-based business is good business, so why not put it front and center?

By John Jantsch

Opinions expressed by Entrepreneur contributors are their own.

Referrals are great. Everybody knows that. You do some nice work for a customer, they tell a few people, and next thing you know, you've got another customer--and it didn't take any extra marketing or sales work on your part. Aren't you brilliant?

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