Don't look now--you may soon be able to have all types of messages coming into a single inbox.
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What if your voice mail, faxes, e-mail and instant messages weredelivered to the same inbox? That would be a good thing-especiallyif you could pick just the message types and interface youwanted.
It's called unified messaging (UM) or unified communications(UC), and it's not new. It has been tried for years withlimited success. That's going to change.
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